Commissioning Officer, Complex Care

Birmingham City Council; Birmingham; On-site; GBP 37,000 - 46,000; Full time

Benefits offered by this job

West Midlands Pension Fund

Enhanced Holiday Entitlement

My Rewards Scheme

Health and wellbeing support

Job summary

Birmingham City Council is seeking a Commissioning Officer – Complex Care on a fixed-term contract of 18.5 months. The role focuses on analysing data, understanding the provider market and supporting quality monitoring to improve outcomes for younger adults with complex needs.

The post requires experience in commissioning or brokerage, strong partnership abilities and excellent communication. Salary ranges from £36,581 to £45,529, with 36.5 hours per week and a dedicated pension and benefits

Qualifications

• Knowledge and experience of supporting citizens with Learning Disabilities, Autism and/or Mental Health needs.
• Experience in a commissioning or brokerage role is essential.
• Understand the importance of partnership working and collaborative approaches.
• Has experience developing productive relationships with service providers and stakeholders.
• Possesses excellent communication, negotiation and relationship-building skills.
• Is committed to improving outcomes for vulnerable individuals and communities

Responsibilities

• Support the delivery of Birmingham's statutory duties relating to complex care and support services.
• Work closely with complex care providers to manage contracts and grants, ensuring services deliver agreed outcomes.
• Contribute to the implementation of the Adult Care Strategy through awareness campaigns, training initiatives and service development activity.
• Undertake quality assurance visits and contract monitoring activities to ensure services are safe, compliant and delivering high-quality support.
• Build strong partnerships with providers, safeguarding teams, health colleagues, partners and voluntary sector organisations.
• Support investigations and the resolution of provider concerns, escalating issues where necessary to protect vulnerable people.
• Prepare reports and briefings for senior managers, helping to inform strategic decision-making

Job description

Commissioning Officer – Complex Care
Fixed-Term Contract – 18.5 months
Grade C - £36,581 - £45,529
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week

Summary

Would you like to join a busy and supportive team, in varied role working to improve outcomes for younger adults with complex Learning Disabilities, Autism and Mental Health needs?

Birmingham City Council are looking for a motivated, flexible and proactive Commissioning Officer to join the Complex Care commissioning team.

We are looking for someone who can confidently analyse data and intelligence to support in developing a strong understanding of the provider market for complex learning disabilities, autism and mental health needs and to support the Complex Care commissioning team in monitoring the quality of providers to improve quality assurance of the market.

This is an exciting opportunity to support the complex care team to work at the heart of Complex Care service delivery. You’ll support in promoting partnership working with care providers, developing knowledge and understanding of providers to support case referrals and assist commissioners to undertake and support quality monitoring visits.

Knowledge and experience of supporting citizens with Learning Disabilities, Autism and/or Mental Health needs or experience in a commissioning or brokerage role is essential.

About the Role

• Support the delivery of Birmingham's statutory duties relating to complex care and support services
• Work closely with complex care providers to manage contracts and grants, ensuring services deliver agreed outcomes
• Contribute to the implementation of the Adult Care Strategy through awareness campaigns, training initiatives and service development activity
• Undertake quality assurance visits and contract monitoring activities to ensure services are safe, compliant and delivering high-quality support
• Build strong partnerships with providers, safeguarding teams, health colleagues, partners and voluntary sector organisations
• Support investigations and the resolution of provider concerns, escalating issues where necessary to protect vulnerable people
• Prepare reports and briefings for senior managers, helping to inform strategic decision-making

About You

• Knowledge and experience of supporting citizens with Learning Disabilities, Autism and/or Mental Health needs
• Or, experience in a commissioning or brokerage role is essential
• Understand the importance of partnership working and collaborative approaches.
• Has experience of developing productive relationships with service providers and stakeholders.
• Possesses excellent communication, negotiation and relationship-building skills.
• Is committed to improving outcomes for vulnerable individuals and communities

What we offer in return…

• Membership of West Midlands Pension Fund– with generous employer contributions
• Enhanced Holiday Entitlement– 30 days, increasing with length of service
• My Rewards Scheme – access to over 800 brands providing discounts and savings
• Health and wellbeing support– independent and confidential employee assistance and counselling

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

You can view our Corporate Safeguarding Policy | Birmingham City Council here.