Commis Waiter

Harri; City of Westminster; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Health cash plan (including dental,Opt

Discounted cinema tickets

Gym membership

Travel, retailers and restaurants

Complimentary meals on shift

Referral bonus scheme

Flexible scheduling without split shf

Dry cleaning service for work attire

Enhanced holiday allowance

Season ticket loan

Training and English lessons

Social events and fitness sessions

Cycle to work scheme

Volunteer day

Job summary

The Soho Hotel is seeking a Commis Waiter to support our dining team and deliver outstanding guest experiences. This entry-level role is ideal for someone with a passion for hospitality who wants to learn in a busy, design-led setting.

You will learn menus, service flow, and guest contacts while joining a collaborative team. We offer a competitive salary plus service charge and a generous benefits package, including health plan, staff discounts, and opportunities for training and progression.

Qualifications

• A keen willingness to work as part of a team.
• Excellent customer service skills.
• A passion for detail and a proactive approach to tasks.

Responsibilities

• Attending to guest requests promptly and efficiently.
• Developing a thorough understanding of menus and order of service.
• Providing exceptional customer service with attention to detail.
• Working closely with a team of ambitious, friendly colleagues.
• Maintaining a high level of cleanliness and organisation in your area.

Skills

Team player

Customer service

Attention to detail

Positive attitude

Hospitality experience (desirable)

Job description

Are you passionate about food and eager to start a career in the Food and Beverage industry? We have an exciting opportunity for a Commis Waiter to join our highly successful team at The Soho Hotel, part of the renowned Firmdale Hotels. Our hotels are celebrated for their unique design, exceptional service, and vibrant atmosphere.

As a Commis Waiter, you will play a vital role in supporting our team to deliver an outstanding dining experience for our guests. This entry-level position is perfect for someone with a keen interest in hospitality and a desire to learn and grow in a dynamic environment.

Responsibilities:

• Assisting the wider team by attending to guest requests promptly and efficiently.
• Developing a thorough understanding of our menus and order of service.
• Providing exceptional customer service with a focus on attention to detail.
• Working closely with a team of ambitious, friendly, and hardworking colleagues.
• Maintaining a high level of cleanliness and organisation in your work area.

What you Need:

• A keen willingness to work as part of a team.
• Experience in a similar environment is desirable but not essential.
• Excellent customer service skills.
• A passion for detail and a proactive approach to tasks.
• Enthusiasm and a positive attitude.

What We Offer:

• We offer a competitive salary plus service charge and benefits to be discussed at venue
• Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

About Us

Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction.

To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life.
You'll be joining a team whose Awards and Accolades speak for themselves:

• Sunday Times Best Places to Work 2024, 2025 & 2026
• One Michelin Key, 2024, 2025
• Condé Nast Traveller 'Triple Crown', 2026
• Readers' Choice Awards, Condé Nast Traveller, 2025
• Best Hotels in London, The Telegraph, 2024
• Coolest Hotels in London, The Times, 2024

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.