Press Junket Waiter

Harri; Greater London; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Complimentary meals on shift

Health cash plan

Flexible scheduling

Discounted cinema tickets

Job summary

The Soho Hotel, part of Firmdale Hotels, is seeking a Press Junket Waiter to join a vibrant hospitality team in London. You will warmly interact with guests, take orders, make personalised recommendations, and ensure timely delivery of food and drinks.

You will uphold high standards of cleanliness, collaborate with colleagues for a seamless dining experience, and bring outstanding customer service and enthusiasm to a fast-paced setting.

Qualifications

• Team player with a positive attitude and enthusiasm.
• Outstanding customer service skills.
• Attention to detail and commitment to delivering exceptional service.

Responsibilities

• Interacting warmly with guests, taking orders, and making personalised recommendations.
• Delivering food and beverages promptly and accurately.
• Anticipating and fulfilling guest requests in a timely and efficient manner.
• Maintaining a high standard of cleanliness and presentation in the work area.
• Collaborating with the team to create a seamless dining experience.

Skills

Team player

Customer service

Detail-oriented

Hospitality

Positive attitude

Job description

Are you passionate about hospitality and thrive in a dynamic, fast-paced environment? Firmdale Hotels is looking for an enthusiastic Press Junket Waiter to join our highly successful team at the vibrant Soho Hotel.

Firmdale Hotels is renowned for its distinctive design, exceptional service, and luxurious accommodations. Our commitment to excellence and innovation has earned us numerous awards and a loyal following of discerning guests. With a portfolio of boutique hotels in prime locations, we offer a unique and memorable experience for every guest.

As a Press Junket Waiter, you will play a crucial role in ensuring our guests have an unforgettable experience.

Responsibilities:

• Interacting warmly with guests, taking their orders, and making personalised recommendations.
• Delivering food and beverages promptly and accurately.
• Anticipating and fulfilling guest requests in a timely and efficient manner.
• Maintaining a high standard of cleanliness and presentation in your work area.
• Collaborating with your team to create a seamless dining experience.

What you Need:

• A keen and willing team player with a positive attitude.
• Experience in a similar environment is desirable but not essential.
• Outstanding customer service skills.
• A passion for detail and delivering exceptional service.
• Enthusiasm and a genuine love for the hospitality industry.

What We Offer:

• We offer a competitive salary plus service charge and benefits to be discussed at venue
• Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

About Us

Inspired by one of London's most creative and iconic neighbourhoods, The Soho Hotel is a celebration of modern art, bold design and the vibrant energy that has made Soho famous the world over. Widely regarded as Soho's first luxury hotel when it opened in 2004, it sits on a quiet street at the heart of this buzzing entertainment district, surrounded by top London restaurants, theatre and music in every direction.

To work here is to be immersed in that creative spirit every day. The Soho Hotel is a place where personality and passion are valued as much as skill, and where every member of the team plays a part in bringing an extraordinary guest experience to life.

You'll be joining a team whose Awards and Accolades speak for themselves:

• Sunday Times Best Places to Work 2024, 2025 & 2026
• One Michelin Key, 2024, 2025
• Condé Nast Traveller 'Triple Crown', 2026
• Readers' Choice Awards, Condé Nast Traveller, 2025
• Best Hotels in London, The Telegraph, 2024
• Coolest Hotels in London, The Times, 2024

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.