Waiter

Covent Garden Hotel - Food and Beverage; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Service charge

Benefits discussed at venue

Health cash plan

Discounted cinema tickets

Gym membership

Complimentary meals on shift

Referral bonus scheme

Flexible scheduling

Dry cleaning service

Annual long service awards

Cycle to work scheme

Job summary

Covent Garden Hotel, part of Firmdale Hotels, is seeking a passionate Waiter to join its luxury dining team in London. You will interact with guests, take orders, and ensure timely delivery of food and beverages, delivering polished service in a fast-paced environment.

Ideal candidates will have experience in high-standard establishments, a keen eye for detail, and strong teamwork. We offer a competitive salary with service charge and comprehensive benefits.

Qualifications

• Previous experience in a similar role within a high-standard establishment.
• Excellent communication and organisational skills.
• Genuine passion for hospitality and delivering outstanding customer service.

Responsibilities

• Interacting with guests to ensure an exceptional dining experience.
• Taking orders and making informed recommendations.
• Delivering food and beverages in a timely manner.
• Processing payments accurately and efficiently.
• Addressing and fulfilling guests' requests promptly and professionally.

Skills

Guest service

Team player

Communication

Hospitality passion

Job description

Are you passionate about hospitality and looking for an exciting opportunity to advance your career? Firmdale Hotels, renowned for its award-winning luxury boutique hotels, is seeking enthusiastic and dedicated individuals to join our vibrant team at the Covent Garden Hotel.

Firmdale Hotels is a collection of unique and stylish boutique hotels located in some of the most vibrant areas of London and New York. Our properties are known for their distinctive design, exceptional service, and warm, welcoming atmosphere. We pride ourselves on providing our guests with unforgettable experiences and personalised service.

As a Waiter at the Covent Garden Hotel, you will be a vital part of our guests' dining experience. We are looking for someone who thrives in a fast-paced environment and can handle multiple tables with grace and efficiency.

Responsibilities:

• Interacting with guests to ensure they have an exceptional dining experience
• Taking orders and making informed recommendations
• Delivering food and beverages in a timely manner
• Processing payments accurately and efficiently
• Addressing and fulfilling guests' requests promptly and professionally

What you Need:

• Previous experience in a similar role within a high-standard establishment
• A keen eye for detail and a commitment to maintaining high standards
• Extensive knowledge and passion for food and beverages
• Strong organisational and communication skills
• The ability to work well within a team and support your colleagues
• A genuine passion for hospitality and providing outstanding customer service

What We Offer:

• We offer a competitive salary plus service charge and benefits to be discussed at venue
• Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

About Us

Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity.

At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses.

You’ll be joining a team whose Awards and Accolades speak for themselves:

• Sunday Times Best Places to Work 2024, 2025 & 2026
• Two Michelin Keys, 2024, 2025
• Readers' Choice Awards, Condé Nast Traveller, 2025
• Best Hotels in London, British Vogue, 2024

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.