Commercial Support Executive

ARC Building Solutions; Leeds; On-site; GBP 24,000 - 32,000; Full time

Job summary

ARC Building Solutions is seeking a Commercial Support Executive to support our sales function through CRM management, pipeline reporting, lead qualification, and customer engagement. You will play a vital role in ensuring data accuracy and driving commercial performance on major projects.

The role focuses on data-driven support, outbound lead qualification, and collaboration with the sales team to advance opportunities and improve customer engagement.

Qualifications

• Experience with CRM systems or databases.
• Confident making outbound calls and qualifying leads.
• Ability to chase actions through to completion.
• Ensure information is accurate and up to date.

Responsibilities

• Manage CRM data and maintain accurate records.
• Produce pipeline reports to support sales activity.
• Qualify leads and engage customers to drive opportunities.
• Support sales team to improve commercial performance.

Skills

CRM experience

Outbound calling

Lead qualification

Data accuracy

Tools

CRM systems

Job description

ARC Building Solutions is the UK's leading manufacturer of cavity fire barriers and cavity closers, providing the construction industry with solutions to inhibit the spread of fire, as well as reducing heat loss and noise pollution. We offer a comprehensive range of products that far exceed required safety standards and help save lives. By focusing on research and innovation, we develop fire protection solutions and bring unique and innovative products to market that stop the spread of fire and improve thermal performance.

At ARC, we don't just invest in innovative products, we invest in our people. Be part of a team that values collaboration, growth, and continuous improvement. You'll have the opportunity to work with industry-leading products, support customers on major construction projects, and play a key role in developing the next generation of passive fire protection solutions.

The Role:

Are you highly organised, detail-focused, and confident communicating with customers and colleagues alike?

We are looking for a Commercial Support Executive to join our team and play a vital role in supporting our sales function through CRM management, pipeline reporting, lead qualification, and customer engagement.

This is a fantastic opportunity for someone who enjoys working with data, maintaining high standards of accuracy, and making a real impact on commercial performance.

We're looking for someone who:

• Has experience with CRM systems or databases
• Is confident making outbound calls and qualifying leads
• Can chase actions through to completion
• Ensure information is accurate and up to date.