Commercial Support Coordinator

SOCOTEC UK & Ireland; Burton upon Trent; Hybrid; GBP 25,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Electric car scheme

Employee recognition programmes

Family-friendly support

Exclusive retail discounts

Employee assistance programmes

Enhanced company pension

Job summary

SOCOTEC UK & Ireland is seeking a Commercial Support Co-ordinator to join our Environment and Safety division. You will provide commercial administration, support the sales team and help generate new business opportunities for the asbestos division and wider company.

You will work independently yet collaboratively, manage data, quotes and client records, and contribute to KPI-driven performance. Our hybrid, office-based role offers training, growth and the chance to support safety and compliance

Qualifications

• IT literate with strong Microsoft Office skills and CRM/database experience.
• Ability to work on own initiative and under pressure.
• Strong communication, both written and verbal, with good interpersonal skills.
• Punctual, organized and diligent with attention to detail.

Responsibilities

• Complete PQQs, SVQs and other client information requests.
• Input and update information within company databases and bids library.
• Support business development managers with client requirements.
• Produce quotations for approval by BDMs.
• Follow up on client quotations and prospective leads.
• Support the Bids and Commercial Manager with tender submissions.
• Provide cover during absence for the Bids and Commercial Manager.
• Qualify leads from central sales function and sales database.
• Collate and cleanse client data; maintain records and filing.
• Provide data and reports to assist the sales team; coordinate key admin processes.
• Support service delivery teams with report production and plan drawing.

Skills

IT literate

MS Office

CRM experience

Independent worker

Under pressure

Communication

Punctuality

Job description

About Environment & Safety

SOCOTEC’s Environment and Safety team provides expert environmental, health and safety consultancy and compliance services that help organisations manage risk, protect people and safeguard the environment. Our services include environmental monitoring and consultancy, water safety and hygiene solutions with Legionella risk assessments and water system management, fire safety consultancy and inspections, occupational hygiene assessments and workplace exposure monitoring, and specialist advisory support on regulatory and sustainability challenges. We use industry-leading tools and science-based approaches to deliver accurate data, practical guidance and innovative solutions that ensure compliance with UK legislation, minimise environmental impact and create healthier, safer workplaces for clients

Company Description

About Environment & Safety

SOCOTEC’s Environment and Safety team provides expert environmental, health and safety consultancy and compliance services that help organisations manage risk, protect people and safeguard the environment. Our services include environmental monitoring and consultancy, water safety and hygiene solutions with Legionella risk assessments and water system management, fire safety consultancy and inspections, occupational hygiene assessments and workplace exposure monitoring, and specialist advisory support on regulatory and sustainability challenges. We use industry-leading tools and science-based approaches to deliver accurate data, practical guidance and innovative solutions that ensure compliance with UK legislation, minimise environmental impact and create healthier, safer workplaces for clients

What's in it for you?

Your expertise deserves recognition. Alongside a competitive salary, we offer a comprehensive benefits package including 25 days holiday (with the option to buy more), an electric car scheme (where applicable), employee recognition programmes, family-friendly support, exclusive retail discounts, employee assistance programmes, and an enhanced company pension. SOCOTEC UK & Ireland are proud to be Disability Confident accredited.

Job Description

Commercial Support Co-ordinator

Are you interested in commercial administration, sales support and business development? This could be your opportunity to excel as a Commercial Support Coordinator, playing a vital role in supporting SOCOTEC's continued success and growth.

As SOCOTEC grows, so do our teams. We're looking for a dedicated Commercial Support Coordinator to join our Environment and Safety division and wear the SOCOTEC badge with pride.

In this role, you'll provide commercial administrative support while working closely with the sales team to help generate new business opportunities for the asbestos division and the wider company. Initially, your focus will be on commercial administration, with the opportunity to develop your involvement in sales and business development support as the role evolves. You'll need the confidence to work independently, alongside the ability to collaborate effectively as part of a team. A background in asbestos-related administration and experience supporting commercial activities, together with a strong understanding of KPI-driven performance, would be advantageous in this role.

The tasks you will undertake will include (but are not limited to):

• Completing PQQ’s, SVQ’s and other client information requests
• Inputting and updating information within company database systems and bids library
• Supporting business development managers (BDM’s) with client requirements
• Producing quotations for approval by BDM’s
• Following up on client quotations and prospective leads
• Supporting the Bids and Commercial Manager with tender submissions
• Providing cover during absence for the Bids and Commercial Manager
• Qualifying leads from central sales function and sales database
• Collating and cleansing client data
• Keeping up to date records and electronic filing structure
• Providing data and reports to assist the sales teamCo-ordinating key commercial and operational administration process
• Supporting service delivery teams with report production and plan drawing

Qualifications

To be a successful Commercial Support Co-ordinator you should be able to demonstrate:

• IT literate with good understanding of Microsoft Office software and databases/CRM’s
• Ability to work on own initiative
• Ability to work under pressure
• Focused on ‘follow-up’ and building relationships
• Highly motivated, enthusiastic and an excellent communicator both written and verbal
• Punctual, organised, and diligent.

Desirable

• Experience of construction, engineering, asbestos or other compliance services
• Experience of client liaison
• Experience in a sales, marketing, telesales or bids role

Additional Information

Why SOCOTEC?

Join a thriving community of over 2,000 industry professionals who are passionate about making a real difference. At SOCOTEC UK, we're not just delivering services - we're shaping the future of testing, inspection, and certification across the nation.

What sets us apart? Our people. We've built our reputation on attracting exceptional talent like you and empowering them to deliver excellence at every turn. Our comprehensive range of TIC services means you'll have the opportunity to work on diverse, challenging projects that truly matter.

In this role, you won't just be another employee - you'll be a key player in our continued success story. Your expertise will directly contribute to our mission of building a safer, more sustainable world, while you grow your career alongside some of the industry's finest professionals.

Your Career, Your Way

Build a traditional career path or explore opportunities across multiple disciplines - all within SOCOTEC. Your choice, your direction.

Work Your Way

Local, national, or global projects. Office-based, remote, or hybrid. We offer the flexibility that empowers you to perform at your best.

Committed to Your Growth

From day one, you'll have access to comprehensive training, mentorship, and development programs. We support every step of your professional journey. #YouGrowWeGrow

Think you've got what it takes to add value to our success?

Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.