Commercial Sales Representative

Exertis (UK) Ltd.; Aberdeen City; Presencial; GBP 32.000 - 42.000; Jornada completa

Descripción de la vacante

Certas Energy is seeking a Commercial Sales Representative to join our Aberdeen team. You will manage a portfolio of commercial B2B customers, cultivate strong relationships and identify opportunities to retain, grow and win new business.

You’ll use a consultative approach to understand customer needs, maximize upselling and cross-selling, and work with internal teams to deliver an outstanding customer experience. A proven track record in B2B sales and achieving targets is essential.

Formación

• Proven background in B2B sales, telesales, inside sales or account management.
• Track record in upselling and cross-selling.
• Experience working to sales targets and KPIs.
• Excellent communication and relationship-building skills.
• Strong negotiation and objection-handling ability.
• Confident, resilient and persistent approach.
• Excellent organisation and time-management skills.
• Strong customer service and listening skills.
• Ability to understand customer needs and provide effective solutions.
• Good IT and CRM skills.
• GCSE Maths and English, or equivalent.

Responsabilidades

• Manage and develop a portfolio of commercial B2B customers.
• Build strong, long-term customer relationships and maximise retention.
• Identify and convert new business opportunities.
• Use a consultative sales approach to understand customer needs and recommend the right products and services.
• Maximise upselling and cross-selling opportunities.
• Negotiate pricing effectively while protecting profitability and margin.
• Manage a sales pipeline and proactively follow up opportunities.
• Re-engage lapsed and lost customers.
• Identify opportunities to increase customer volume, revenue and margin.
• Monitor competitor activity and market developments.
• Handle customer enquiries, complaints and service issues professionally.
• Work closely with internal teams to deliver an excellent customer experience.
• Maintain accurate CRM and customer records.
• Consistently achieve individual sales targets and KPIs.

Conocimientos

B2B sales

Telesales

Inside sales

Account management

Upselling

Cross-selling

Sales targets

Communication

Negotiation

Objection handling

Organisation

Time management

Customer service

CRM skills

GCSE Maths & English

Educación

GCSE Maths & English

Herramientas

CRM software

Descripción del empleo

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Job Title: Commercial Sales Representative

Location: Aberdeen, GB, AB11 5QW

Contract Type: Permanent

Location Type: Office Based

Date Posted: 6 Oct 2026

At Certas Energy we’re keen to take a lead in the industry. We have a culture of strong safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing (compliance) Initiative. Health and safety is paramount to our business ethos – it is fundamental to good business performance, and integral to long-term business success.

Are you a driven sales professional who thrives on building relationships and winning business?

We’re looking for an ambitious Commercial Sales Representative to join our team in Aberdeen.

This is a fantastic opportunity for someone with a proven background in B2B sales, telesales, account management or business development who is motivated by targets, enjoys speaking with customers and knows how to turn opportunities into profitable sales.

You’ll take ownership of a portfolio of commercial customers, developing strong relationships while identifying opportunities to retain, grow and win new business.

What you’ll be doing

• Manage and develop a portfolio of commercial B2B customers.
• Build strong, long-term customer relationships and maximise retention.
• Identify and convert new business opportunities.
• Use a consultative sales approach to understand customer needs and recommend the right products and services.
• Maximise upselling and cross-selling opportunities.
• Negotiate pricing effectively while protecting profitability and margin.
• Manage a sales pipeline and proactively follow up opportunities.
• Re-engage lapsed and lost customers.
• Identify opportunities to increase customer volume, revenue and margin.
• Monitor competitor activity and market developments.
• Handle customer enquiries, complaints and service issues professionally.
• Work closely with internal teams to deliver an excellent customer experience.
• Maintain accurate CRM and customer records.
• Consistently achieve individual sales targets and KPIs.

What we’re looking for

You’ll be a confident and commercially minded sales professional who enjoys working towards targets and delivering results.

Ideally, you’ll have:

• Previous B2B sales, telesales, inside sales or account management experience.
• A proven track record in upselling and cross-selling.
• Experience working to sales targets and KPIs.
• Excellent communication and relationship-building skills.
• Strong negotiation and objection-handling ability.
• A confident, resilient and persistent approach.
• Excellent organisation and time-management skills.
• Strong customer service and listening skills.
• The ability to understand customer needs and provide effective solutions.
• Good IT and CRM skills.
• GCSE Maths and English, or equivalent.

B2B contact centre and account management experience would be advantageous.

You’ll join a professional, customer-focused commercial team where your contribution directly impacts business growth.

We’ll provide the support, coaching and development you need to succeed, alongside the opportunity to build your sales career and develop valuable long-term customer relationships.

Doing right by everyone

People matter at Certas Energy. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Certas Energy.