Commercial Property Claims Handler

RSA; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An insurance company is seeking a Commercial Property Claims Handler based in Manchester. You will investigate and manage claims, ensuring excellent customer support throughout the process. Ideal candidates will have experience in claims handling and strong customer service and teamwork skills. The company promotes hybrid working and offers comprehensive benefits such as pension contributions and opportunities for professional development.

Benefits

Pension contributions of up to 11%

Opportunities for continuous development

Flexible working opportunities

Qualifications

• Previous experience as a Commercial Property or General Insurance Claims Handler.
• Excellent customer service skills and teamwork abilities.
• Ability to meet deadlines and understand process improvements.

Responsibilities

• Investigate and advance claims to closure.
• Support customers and brokers throughout the claims journey.
• Utilise technical knowledge to resolve queries and settle claims.

Skills

Customer service skills

Teamwork

Process improvement understanding

Job description

Your role

As a Commercial Property Claims Handler, you will be responsible for appropriately and promptly investigating and advancing claims to closure, to achieve business goals and meet the defined customer service proposition.

You will ensure that customers and brokers are supported throughout the claims journey by utilising agreed-upon claims processes.

You will enjoy utilising your technical knowledge to resolve queries, settle claims, and impart knowledge to others.

About you

Ideally, you will have previous experience working as a Commercial Property or General Insurance Claims Handler.

In addition, you will have excellent customer service skills, be able to work as part of a team, meet deadlines, and understand process improvements.

What we offer you

At RSA, we put our people first. We have adopted hybrid working as standard to give you a better work/life balance and an excellent flexible working mindset. This is in addition to a comprehensive range of benefits, including pension contributions of up to 11%, looking after you now and in the future.

We offer numerous opportunities for continuous development, alongside a diverse and passionate community of industry experts. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.