Commercial Parts Specialist – Trucks & Vans (Exeter)

Kream Motor Recruitment; Exeter; On-site; GBP 21,000 - 27,000; Full time

Job summary

Kream Motor Recruitment seeks a Commercial Parts Advisor for an Exeter-based HGV/LCV service centre. You will support at the parts front desk and back counter, assisting customers with parts queries and helping with stock control and order preparation.

Role involves locating stock, picking and preparing orders, monitoring levels, and communicating order status to customers and workshop teams. Previous parts experience preferred.

Qualifications

• Knowledge of vehicles and parts.
• Numerate and literate.
• Good attention to detail.
• Knowledge of the sales process for parts.
• Ability to use systems to search for stock and reorder to maintain stock levels.
• Matching orders against stock and picking incoming parts orders.
• Assisting with incoming stock, checking orders, booking in and storing within the parts area.
• Informing customers of order progress.

Responsibilities

• Assist customers and colleagues with parts queries.
• Locate and pick stock and prepare orders for the customer base and workshop.
• Monitor stock levels and assist with reordering to maintain stock.
• Inform customers of order progress.

Skills

Vehicle knowledge

Parts knowledge

Numerate

Attention to detail

Sales process

Stock systems

Order picking

Customer communication

Job description

Kream Motor Recruitment seeks a Commercial Parts Advisor for an Exeter-based HGV/LCV service centre. You will support at the parts front desk and back counter, assisting customers with parts queries and helping with stock control and order preparation.

Role involves locating stock, picking and preparing orders, monitoring levels, and communicating order status to customers and workshop teams. Previous parts experience preferred.