Automotive Parts Advisor: Customer & Stock Specialist

Kream Motor Recruitment; Crediton; On-site; GBP 21,000 - 27,000; Full time

Job summary

Kream Motor Recruitment is seeking a Parts Advisor for a well-established motor-factors branch in Crediton. The role focuses on delivering excellent service at the front desk to trade and retail customers, with a strong emphasis on accuracy and product knowledge.

You will manage stock, handle special orders via suppliers, process warranties, and promote offers and campaigns as part of a busy team. Familiarity with parts processes and electronic catalogues is essential.

Qualifications

• Previous Parts Advisor experience in franchised main dealer or motor-factors.
• Familiar with parts processes and IT/electronic catalogues.

Responsibilities

• Serve trade and retail customers at the front desk.
• Take trade and retail parts calls, locate components and arrange deliveries.
• Process 'special-orders' of non-stock items through third-party suppliers.
• Stock control and replenishment.
• Process warranty and returned items.
• Promote special offers and marketing campaigns.

Skills

Automotive parts experience

Tools

Parts catalogues

Job description

Kream Motor Recruitment is seeking a Parts Advisor for a well-established motor-factors branch in Crediton. The role focuses on delivering excellent service at the front desk to trade and retail customers, with a strong emphasis on accuracy and product knowledge.

You will manage stock, handle special orders via suppliers, process warranties, and promote offers and campaigns as part of a busy team. Familiarity with parts processes and electronic catalogues is essential.