Commercial Operations Lead - B2B Sales & Proposals (Hybrid)

Spot.; Greater London; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Hybrid work in London

Job summary

The Legal Director (TLD) in London is seeking a Commercial Operations Manager / Sales Operations Lead to own the end-to-end commercial process, from discovery through proposals and client handover. You will manage CRM pipelines, coordinate marketing campaigns, and drive improvements with a proactive, execution-focused mindset.

This newly created role requires strategic thinking, strong stakeholder influence, and the ability to deliver high-quality client proposals using notes and AI tools.

Qualifications

• Experience in B2B sales processes and proposals.
• Experience managing CRM pipelines, proposals and reporting.
• Excellent written communication for client proposals.
• Ability to coordinate marketing activity and lead generation.
• Strong Excel skills and data interpretation.
• Proactive, independent ownership and execution drive.

Responsibilities

• Coordinate commercial process from discovery calls to proposals and client handover.
• Draft professional proposals using notes and AI tools.
• Manage CRM pipelines, reporting and forecasting.
• Coordinate marketing campaigns and suppliers.
• Lead a Business Operations Assistant and identify improvements.
• Deliver results with senior stakeholder engagement.

Skills

B2B sales processes

CRM management

Proposals & reporting

Excel skills

Influencing senior stakeholders

Ownership & execution

Tools

AI tools

Reporting tools

Job description

The Legal Director (TLD) in London is seeking a Commercial Operations Manager / Sales Operations Lead to own the end-to-end commercial process, from discovery through proposals and client handover. You will manage CRM pipelines, coordinate marketing campaigns, and drive improvements with a proactive, execution-focused mindset.

This newly created role requires strategic thinking, strong stakeholder influence, and the ability to deliver high-quality client proposals using notes and AI tools.