Commercial & Operations Data Analyst: Drive Pricing & Growth

National Express Bus; Birmingham; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Free Bus & Coach travel

Company pension

Employee Assistance programme

Private online GP service

Job summary

A leader in transportation services in Birmingham is seeking a Commercial and Operations Data Analyst to leverage complex data for driving business decisions. The ideal candidate will have 2–5 years of experience in data analytics, proficient in Tableau and SQL, with strong communication skills to present insights to stakeholders. This role offers a hybrid working model and various employee benefits, including free travel on the National Express network.

Qualifications

• 2–5 years’ experience in data analytics or commercial analysis.
• Strong background in managing commercial datasets and delivering actionable insights.
• Proven experience in building dashboards and reports in Tableau.
• Advanced Excel and SQL skills for data manipulation and analysis.
• Excellent communication and stakeholder management skills.

Responsibilities

• Own and maintain the commercial and operational data for the Bus team.
• Build and maintain Tableau and Excel/Google Sheets dashboards.
• Analyse data to identify trends and opportunities.
• Collaborate with commercial and finance teams.
• Support business planning, forecasting, and budgeting.
• Present findings and recommendations to stakeholders.
• Automate and improve reporting processes.
• Contribute to continuous improvement of analytical tools.

Skills

Data analytics

Commercial analysis

Dashboard creation

SQL

Excel

Communication skills

Education

Degree in Business, Economics, Mathematics, Statistics, or a related field

Tools

Tableau

Job description

A leader in transportation services in Birmingham is seeking a Commercial and Operations Data Analyst to leverage complex data for driving business decisions. The ideal candidate will have 2–5 years of experience in data analytics, proficient in Tableau and SQL, with strong communication skills to present insights to stakeholders. This role offers a hybrid working model and various employee benefits, including free travel on the National Express network.