Commercial Operations Coordinator

Mind Partners; Greater London; Hybrid; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Hybrid work schedule

25 days annual leave

Pension scheme

Long-term sickness protection

Death in service protection

Zusammenfassung

Mind Partners UK is partnering with a French skincare brand to recruit a Commercial Operations Coordinator. The role spans forecasting, inventory management, analytics, and logistics to align sales with business objectives.

You will support the commercial team with data-driven insights, develop periodic performance reports, and ensure coordination between sales, logistics, and retail partners. A hybrid role with in-office presence is required.

Qualifikationen

• Data-driven mindset with strong numerical and analytical abilities.
• Excellent numerical and Excel skills with attention to detail.
• Strong interpersonal skills to interact with multiple teams.
• Able to juggle many tasks in a small team with varied scope.
• Proactive problem-solving and ability to work independently.
• At least 3 years in a commercial support role with CRM experience.

Aufgaben

• Coordinate forecast with sales and marketing; provide analyses and assumptions.
• Own forecast data in the tool; ensure accuracy and frequent updates.
• Collaborate with central team to place orders.
• Monitor KPIs and drive actions for logistics and commercial activities.
• Plan inbound and outbound flows to the local warehouse, especially to Ireland.
• Manage stock levels; communicate risks like out-of-stocks and overstock.
• Conduct sell-out analysis; maintain internal tools and reports.
• Prepare summaries and trend analysis on sales per range/retailer for strategic meetings.
• Review external sell-out data and provide market insights to support growth.
• Provide administrative support with retailers, including product setup information.

Kenntnisse

Data-driven

Numerical proficiency

Interpersonal skills

Multi-tasking

Problem solving

CRM experience

Tools

CRM systems

Excel

Jobbeschreibung

Mind Partners UK is a boutique executive search and senior advisory firm with offices in Paris and London. We are now partnering with a French skincare brand to find their new Commercial Operations Coordinator.

POSITION SUMMARY

You will be part of the Commercial team and play a transversal role in aligningsales and logistics and manage supply chain processes to ensure alignment with business objectives and deliver optimal sales. This role will play a crucial part in our commercial strategy as it combines forecasting, inventory management with reportingof sales results for the commercial team and the wider business.

RESPONSIBILITIES

Operational support

• 1. Demand planning
• Coordinate the forecast on all items in collaboration with sales and marketing teams. Providemultiple analysis and make assumptions based on team feedback, historical data, markettrends, distribution and promotional activities
• Own the data in the forecast tool, ensuring data accuracy and frequent updates and ensureforecast accuracy & bias improve over time
• Collaborate with central team to place orders
• 2. Logisitcs & commercial activities
• Collaboration between the company & the logistics provider, monitor performance KPIs and driverelated actions plans
• Ensure inbound & outbound flows to and from the local warehouse are planned and wellanticipated, especially when shipping to the Republic of Ireland
• 3. Inventory management
• Monitor stock levels, proactively communicate on potential out of stocks & overstock andfollow a one-shot sell-through with a commercial team
• Manage local stock inventory and drive actions plans on sleeping and old stock

Business Analysis Support

• Gather sales data and compare with forecasted quantities and liaise with commercial teams todecide on next steps
• Study performance per range compared with priorities and activations to provide teams withfeedback
• Develop periodic reports as needed to update commercial teams on performance and priorities
• 2. Sellout analysis
• Gather sellout data and maintain internal tools
• Prepare summary reports and trend analysis on sales per range and per retailer, and supportthe team with data bases during strategic meetings with retailers
• Review category sellout data from an external panel and provide market analysis and databased review to support commercial growth

Administrative support

Support commercial teams with administrative support with retailers, especially with product setup information.

Requirements

• Data driven person with good attention to detail
• Proficiency with numbers and excel
• Strong interpersonal skills and ability to interact with various teams
• Ability to juggle many tasks as this is a unique role in a small team with a varied scope
• Strong problem-solving skills and ability to work independently and take initiatives
• At least 3 years experience in a commercial support team with proficiency in CRM models

Package

• Base salary + 10% bonus based on objectives
• Pension: 5% from the employer, 3% minimum from the employee
• Long-term sickness and death in service protection
• Hybrid role: minimum 2 days a week in the office
• 25 days of annual leave + bank holidays