Commercial Operations Coordinator

Alexander Dennis Limited; Farnborough; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Pension

Wellbeing support

Cycle to work scheme

Enhanced maternity and paternity

Job summary

Alexander Dennis Limited is seeking a Commercial Operations Coordinator for a graduate opportunity in Farnborough. The role sits in the Aftermarket team and offers broad exposure to the commercial side of our Parts and Service business, working with Sales, Customer Services, Finance, Marketing, and Operations.

You will support reporting, pricing, quotations, tenders and contracts, gaining hands-on experience while contributing to growth in our aftermarket business.

Qualifications

• Degree or relevant experience in business, commerce, economics, finance, data, marketing or related discipline.
• Experience using reporting or business intelligence tools such as Power BI or Qlik.
• Knowledge of CRM systems and sales pipeline management.

Responsibilities

• Support reporting, pricing, quotations, tenders, contracts and commercial analysis.
• Assist with business improvement activities across Sales, Customer Services, Finance, Marketing and Operations.
• Collaborate with multiple stakeholders to develop commercial insights.

Skills

Analytical

Organised

Data analysis

Stakeholder management

Communication

Problem solving

Education

Degree in business/commerce/economics/finance/data/marketing or related field

Tools

Power BI

Qlik

CRM systems

Job description

Job Title: Commercial Operations Coordinator - Graduate Opportunity!

Location

Farnborough, 4 days per week office and Friday working from home.

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As a Commercial Operations Coordinator, you'll join our Aftermarket team in a graduate-level role that provides broad exposure to the commercial side of our Parts and Service business. Working closely with colleagues across Sales, Customer Services, Finance, Marketing, Technical Publications, Field Service and Workshop Operations, you'll support reporting, pricing, quotations, tenders, contracts, commercial analysis and business improvement activities. This is an excellent opportunity for someone looking to develop a career in commercial operations, gaining hands‑on experience while contributing to the growth and success of our aftermarket business.

What We’re Looking For

We're looking for an organised, analytical and proactive individual who enjoys working with data, solving problems and collaborating with a variety of stakeholders. You'll be a confident communicator with strong attention to detail and a willingness to learn. Whether your experience comes from university projects, internships, placements or previous employment, you'll be keen to develop your commercial understanding and take ownership of your work as your experience grows.

Bonus if you have:

• Degree or relevant experience in business, commerce, economics, finance, data, marketing or related discipline.
• Experience using reporting or business intelligence tools such as Qlik or Power BI.
• Knowledge of CRM systems and sales pipeline management.
• Experience analysing data and presenting findings to stakeholders.

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact

Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth

Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging

An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits

• Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety:

The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality:

We strive for excellence in our products, services, and all that we do.

Integrity:

We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.

Accountability:

We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork:

We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability:

We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.

If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.