Permanent
Hybrid - Warwick
Full-time
The Commercial Market Manager is responsible for the development, implementation, and measurement of integrated marketing plans aligned to the commercial market segments.
Key responsibilities and accountabilities:
- Planning, developing, and implementing marketing communications strategy and plans that are data and insight driven to meet customer needs and drive business value.
- Delivering marketing plans and activities across the full Marketing mix, including direct marketing, content marketing, social media, digital marketing, sales collateral, advertising, events, telemarketing, videos, and research.
- Monitor, evaluate, and report on the effectiveness of all marketing activities to drive brand awareness, engagement & conversion, interpreting results and data to recommend future marketing activity.
- Responsible for ensuring consistent brand representation amongst internal and external customers.
- Developing close working relationships with marketing counterparts at key partners developing and implementing marketing plans by each key account/partner.
- Building relationships with key internal and external stakeholders to deliver customer-focused marketing plans, ensuring marketing activity is accurate and consistent with legal, technical, and corporate policies, and ensuring communications meet GDPR requirements.
- Management of external agency suppliers to ensure marketing plans are delivered to the right quality, on time, and within budget.
- Responsible for the management and administration of budgets in line with company policies and procedures, monitoring of spend, invoice matching, and accruals.
- Management of marketing projects, working closely with key stakeholders to get input and approval throughout the project, tracking progress, escalating risks, and communication of results.
- Thorough understanding of our customer segments, developing and championing voice of the customer to reduce pain points & maximize moments of truth across the customer journey.
- Gain a detailed understanding of the marketplace and competitive landscape to drive appropriate marketing communication plans.
Education and experience
- Proven experience within a marketing role, with experience of delivering data-driven, tailored, and targeted marketing plans.
- An excellent communicator with the ability to build relationships with, influence, and manage stakeholders at all levels.
- Project management – able to drive and manage projects forwards to meet agreed deadlines.
- Analytical – able to interpret data and insight and use it to make recommendations for future activity.
- Must be self-motivated and capable of working both autonomously and within a team.
- Extremely organized with an excellent eye for detail.
- Preferably has a professional marketing qualification (e.g. CIM).
- Commercial and analytical acumen.
- Ability to write customer communications and content.
At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.