Commercial Manager

threesixty selection; West Yorkshire; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

threesixty selection is seeking a Senior Commercial Manager – Maintenance services (UK) for a national retailer building a nationwide field maintenance team. You will shape commercial growth, manage contracts, pricing, and client relationships across the UK.

The role blends commercial strategy with operational understanding to ensure profitable, deliverable maintenance services. Flexible working arrangement with travel to client sites as required.

Qualifications

• Commercial experience in field engineering, FM, logistics, or technical services.
• Strong negotiation and contract management skills.
• Business development and B2B account management background.
• Understanding of operational challenges in distributed asset maintenance.
• Comfortable working in a fast-moving start-up environment.

Responsibilities

• Develop and negotiate service contracts, SLAs, pricing models, and renewals
• Manage key accounts, and help drive business development, whilst delivering strong client satisfaction reviews
• Build margin and cost-to-serve models aligned with operational realities
• Partner with operations to ensure commercial commitments match engineer capacity, travel time, and failure rates
• Prepare proposals, tenders, and commercial presentations for new and existing clients

Skills

Field engineering experience

Negotiation & contracts

Business development

Operations & asset maintenance

Start-up environment familiarity

Job description

Senior Commercial Manager – Maintenance services (UK)

My client a well known national retailer that is building a nationwide field maintenance team — and they need a commercial leader who can shape how they grow. If you understand contracts, margins, and the realities of field engineering, this role gives you the chance to build something from a very early stage.

About the Role

My client is starting to deliver nationwide engineering and maintenance services for electrical equipment typically in retail locations across the UK. They are hiring a Commercial & Business Development Manager to lead contracts, pricing, client relationships and commercial growth. This role blends commercial strategy with operational understanding — ensuring contracts are profitable and deliverable.

Key Responsibilities

• Develop and negotiate service contracts, SLAs, pricing models, and renewals
• Manage key accounts, and help drive business development, whilst delivering strong client satisfaction reviews
• Build margin and cost‑to‑serve models aligned with operational realities
• Partner with operations to ensure commercial commitments match engineer capacity, travel time, and failure rates
• Prepare proposals, tenders, and commercial presentations for new and existing clients

Skills & Experience

• Commercial experience in field engineering, FM, logistics, or technical services
• Strong negotiation and contract management skills
• Business development and B2B account management background
• Understanding of operational challenges in distributed asset maintenance
• Comfortable working in a fast‑moving start‑up environment

Location & Travel

UK‑based, flexible, with occasional travel to client sites and operational locations.