Commercial & Business Development Manager

Building Transformation; Bedford; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Performance bonus up to £15k+ OTE

Company vehicle or car allowance

Flexible working hours

Employee healthcare program

Onsite gym and sauna

24 days annual leave + 8 bank holidays

Development and progression opportunities

Job summary

Building Transformation in Bedford is seeking a Commercial & Business Development Manager to drive growth and market share. You will lead a high-performing commercial team, manage client relationships, and oversee commercial performance. Ideal candidates will have a strong background in building maintenance or facilities management, proven experience in account management, and strategic thinking capabilities. The position offers a flexible working environment and numerous employee benefits including performance bonuses and development programs.

Qualifications

• Proven experience in a commercial, account management, or business development leadership role.
• Strong track record of building and growing high-value client relationships.
• Ability to lead, coach, and develop a team to deliver high standards and results.

Responsibilities

• Lead and develop a high-performing commercial team.
• Build and strengthen long-term client relationships at a strategic level.
• Grow existing accounts while identifying and converting new business opportunities.
• Take ownership of commercial performance across key accounts.
• Oversee pricing strategy and contract negotiations.
• Use data, insight, and market awareness to drive performance.

Skills

Commercial leadership

Client relationship management

Negotiation skills

Strategic mindset

Data-driven decision making

Job description

Employee Benefits

• Performance bonus up to £15k+ OTE per annum
• Company vehicle or car allowance provided after successful probation
• Flexible working hours (40-hour week, full-time, Monday to Friday)
• Hybrid working after successfully passing probation (4:1 ratio)
• 24 days annual leave + 8 bank holidays (negotiable)
• Employee healthcare program and gym membership
• Employee Assistance Program
• Onsite gym, sauna, ice-bath, and cycle-to-work scheme option
• Early finish at 4pm on Fridays

We are looking for an experienced Commercial & Business Development Manager who can drive growth and market share with current clients, lead a team, open new doors and connections and expand into new markets.

Ideally, you will have a solid knowledge of external building maintenance, facades, roofs or specialist access maintenance and a commercial understanding of how to drive growth. You may have a background within the facilities management, commercial cleaning or property maintenance sectors.

Why Join Us?

• Be a key player – You will have real influence over growth strategy, client relationships, and commercial success.
• Make an impact – This isn’t a maintenance role; you’ll be driving change, growth, and improvement.
• Variety and autonomy – A broad role spanning leadership, strategy, client engagement, and delivery.
• Strong client base – Work with established clients across multiple sectors, with real opportunity to expand.
• Growth-focused culture – A business that values ideas, initiative, and continuous improvement.
• Development and progression – Ongoing investment in your development, including a structured training plan.

Your Role at a Glance

This is a senior, hands‑on role where you will lead the commercial function and drive growth across both existing clients and new business.

You Will

• Lead and develop a high‑performing commercial team.
• Build and strengthen long‑term client relationships at a strategic level.
• Grow existing accounts while identifying and converting new business opportunities.
• Take ownership of commercial performance across key accounts (revenue, margin, retention, pipeline).
• Lead client engagement activity to unlock further growth opportunities.
• Oversee pricing strategy and contract negotiations to support sustainable profitability.
• Work closely with operational teams to ensure a seamless, joined‑up client experience.
• Use data, insight, and market awareness to drive performance and continuous improvement.

This is a role for someone who enjoys both the strategic and the day‑to‑day, equally comfortable shaping direction and being directly involved in client relationships and delivery.

What We’re Looking For

We’re looking for a commercially driven, relationship‑focused leader who can make a tangible impact from day one. You will bring:

• Proven experience in a commercial, account management, or business development leadership role.
• A strong track record of building and growing high‑value client relationships.
• Experience managing revenue, margin, and overall commercial performance.
• The ability to lead, coach, and develop a team to deliver high standards and results.
• Strong negotiation skills and confidence managing complex commercial discussions.
• A strategic mindset, with the ability to spot opportunities and drive market growth.
• Excellent communication and influencing skills, with credibility at all levels.
• A data‑driven approach, using insight to inform decisions and improve performance.
• High levels of organisation, resilience, and personal accountability.

Desirable (but not essential)

• Experience within construction, facilities management, or cleaning sectors.
• Just as important is your approach – you will be proactive, solutions‑focused, and genuinely motivated by building long‑term client partnerships and delivering measurable results.