Commercial Manager

Pilgrim'S Europe; Uxbridge; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Office-based role

Cross-functional exposure

Job summary

Pilgrim’s Europe, UK-based, is seeking a Commercial Manager to own key customer accounts from office in Uxbridge. You will lead P&L performance, develop JBPs, and drive negotiations and growth with senior stakeholders in a fast-paced, cross-functional team.

You will manage forecasts, budgets, and strategic plans, working closely with Marketing, Supply Chain, Finance and Customer Marketing to maximise value and customer satisfaction.

Qualifications

• Proven experience in a Commercial / National Account / Key Account Management role within FMCG.
• Strong P&L ownership and commercial acumen.
• Excellent negotiation and influencing skills.
• A data-driven approach with strong forecasting and analytical capability.
• Advanced skills in Excel, PowerPoint, and Word.
• Full driving licence and flexibility to travel.

Responsibilities

• Own P&L across customer accounts.
• Develop and deliver Joint Business Plans (JBPs).
• Build relationships with senior stakeholders.
• Lead commercial negotiations and tender processes.
• Identify opportunities to grow sales, margin and market share.
• Lead customer-focused NPD programmes from concept to launch.
• Use data and insight to inform decision making and unlock growth.
• Forecasting, budgeting and risk & opportunity management.
• Cross-functional collaboration with Marketing, Supply Chain, Finance and CAM.
• Represent customer in internal planning meetings and ensure visibility of performance.

Skills

P&L ownership

Negotiation

Data-driven

Forecasting

Excel

PowerPoint

Communication

Education

Degree or equivalent

Tools

CRM systems

Customer portals

Job description

Location: Uxbridge (Fully Office-Based)
Travel Required

Make Your Mark. Drive Growth. Own the Customer.

At Pilgrim’s Europe, our continued commercial success is driving further investment in our team — and we’re now looking for a Commercial Manager to join us as part of our ongoing growth journey.

This is a newly created role, reflecting both the strength of our current performance and our ambition to accelerate growth across key customer accounts. As a result, you’ll be joining a high-performing, expanding commercial team, where your contribution will be visible, valued, and impactful from day one.

This is more than an account management role — it’s an opportunity to take full ownership of your customer business, influence strategic direction, and play a key role in shaping the next phase of our growth.

Working in line with our fully office-based, collaborative way of working, you’ll be at the centre of decision-making, partnering closely with cross-functional teams to deliver commercial excellence in a fast-paced, results-driven environment.

What You’ll Be Responsible For

• Full ownership of P&L performance across your customer accounts
• Developing and delivering Joint Business Plans (JBPs) aligned to customer and business objectives
• Building strong relationships with senior stakeholders, acting as a trusted partner and internal customer champion
• Leading commercial negotiations, including trading agreements and tender processes
• Identifying opportunities to drive sales, margin, and market share growth
• Owning customer strategies and wiring plans to maximise influence and impact
• Evaluating and optimising promotional performance and ROI
• Working cross-functionally with Marketing, Supply Chain, Finance, and Customer Marketing to deliver aligned plans
• Leading customer-focused NPD programmes, from concept through to launch, ensuring delivery against timelines and budgets
• Using data and insight to inform decision making and unlock growth opportunities
• Managing accurate forecasting, budgeting, and risk & opportunity pipelines
• Representing your customer in internal planning meetings, ensuring full visibility of performance and service levels
• Monitoring performance and customer satisfaction, taking proactive action to address risks
• Driving continuous improvement in commercial processes and ways of working
• Providing clear performance feedback across the business, ensuring teams understand their impact on customer success
• Coaching and supporting less experienced team members, helping to build capability across the function

About You

You’re a commercially sharp, driven individual who combines strong analytical thinking with exceptional relationship management skills.

You’re comfortable owning results, influencing at all levels, and working in a fast-paced, collaborative office-based environment.

Essential:

• Proven experience in a Commercial / National Account / Key Account Management role within FMCG
• Strong P&L ownership and commercial acumen
• Excellent negotiation and influencing skills
• A data-driven approach with strong forecasting and analytical capability
• Advanced skills in Excel, PowerPoint, and Word
• Full driving licence and flexibility to travel

Desirable:

• Experience working with own label retailers
• Degree qualification (or equivalent experience)
• Experience using commercial systems and customer portals

Our Values — The Way We Work

• Availability – We’re open, responsive, and ready to take on new challenges
• Humility – We listen, collaborate, and respect every voice
• Discipline – We deliver on our commitments, every time
• Sincerity – We act with honesty and transparency
• Simplicity – We focus on what truly matters
• Ownership – We take responsibility and make things happen
• Determination – We’re relentless in driving success

What You’ll Get in Return

• The opportunity to take true ownership of high-value customer accounts
• A role with real influence, where you can shape strategy and drive tangible results
• A collaborative, high-performing culture aligned to Pilgrim’s Europe way of working
• Clear visibility to senior stakeholders and opportunities for career progression
• The chance to work cross-functionally with experienced commercial, marketing, and category teams
• A business that invests in people development, coaching, and internal progression
• Exposure to end-to-end commercial decision making, from NPD to customer strategy
• A fast-paced environment where your impact is recognised and rewarded
• Competitive salary and benefits package

Ready to Step Into a Bigger Role?

If you’re looking for a position where you can own your accounts, influence senior decisions, and directly impact business growth, this is your moment.

Join a business that is growing, investing, and backing its people — and where your ambition, ideas, and results will genuinely shape what comes next.

Bring your commercial edge. Bring your drive. Bring your ambition.
and be part of Pilgrim’s Europe’s next phase of growth.