Commercial Manager, Commercial Manager

Pilgrim's Europe; Uxbridge; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Pilgrim’s Europe is seeking a Commercial Manager to own the customer accounts, drive growth, and shape joint business plans. This newly created role sits in a fully office-based environment in Uxbridge, with Travel required and close collaboration with marketing, supply chain and finance teams.

You’ll lead P&L, negotiate agreements, and identify opportunities to increase sales and margin. The role offers direct exposure to senior stakeholders, a high-performing team, and clear progression within

Qualifications

• Proven experience in a Commercial / National Account / Key Account Management role within FMCG.
• Strong P&L ownership and commercial acumen.
• Excellent negotiation and influencing skills.
• A data-driven approach with strong forecasting and analytical capability.
• Advanced skills in Excel, PowerPoint, and Word.
• Full driving licence and flexibility to travel.

Responsibilities

• Full ownership of P&L performance across your customer accounts.
• Developing and delivering Joint Business Plans (JBPs) aligned to customer and business objectives.
• Building strong relationships with senior stakeholders, acting as a trusted partner and internal customer champion.
• Leading commercial negotiations, including trading agreements and tender processes.
• Identifying opportunities to drive sales, margin, and market share growth.
• Owning customer strategies and wiring plans to maximise influence and impact.
• Evaluating and optimising promotional performance and ROI.
• Working cross‑functionally with Marketing, Supply Chain, Finance, and Customer Marketing to deliver aligned plans.
• Leading customer‑focused NPD programmes, from concept through to launch, ensuring delivery against timelines and budgets.
• Using data and insight to inform decision making and unlock growth opportunities.
• Managing accurate forecasting, budgeting, and risk & opportunity pipelines.
• Representing your customer in internal planning meetings, ensuring full visibility of performance and service levels.
• Monitoring performance and customer satisfaction, taking proactive action to address risks.
• Driving continuous improvement in commercial processes and ways of working.
• Providing clear performance feedback across the business, ensuring teams understand their impact on customer success.
• Coaching and supporting less experienced team members.

Skills

Commercial management

P&L ownership

Negotiation

Forecasting

Excel

Education

Degree qualification (or equivalent experience)

Tools

Customer portals

Commercial systems

Job description

Location: Uxbridge (Fully Office-Based)
Travel Required

Make Your Mark. Drive Growth. Own the Customer.

At Pilgrim’s Europe, our continued commercial success is driving further investment in our team — and we’re now looking for a Commercial Manager to join us as part of our ongoing growth journey.

This is a newly created role, reflecting both the strength of our current performance and our ambition to accelerate growth across key customer accounts. As a result, you’ll be joining a high-performing, expanding commercial team, where your contribution will be visible, valued, and impactful from day one.

This is more than an account management role — it’s an opportunity to take full ownership of your customer business, influence strategic direction, and play a key role in shaping the next phase of our growth.

Working in line with our fully office-based, collaborative way of working, you’ll be at the centre of decision‑making, partnering closely with cross‑functional teams to deliver commercial excellence in a fast‑paced, results‑driven environment.

What You’ll Be Responsible For

• Full ownership of P&L performance across your customer accounts
• Developing and delivering Joint Business Plans (JBPs) aligned to customer and business objectives
• Building strong relationships with senior stakeholders, acting as a trusted partner and internal customer champion
• Leading commercial negotiations, including trading agreements and tender processes
• Identifying opportunities to drive sales, margin, and market share growth
• Owning customer strategies and wiring plans to maximise influence and impact
• Evaluating and optimising promotional performance and ROI
• Working cross‑functionally with Marketing, Supply Chain, Finance, and Customer Marketing to deliver aligned plans
• Leading customer‑focused NPD programmes, from concept through to launch, ensuring delivery against timelines and budgets
• Using data and insight to inform decision making and unlock growth opportunities
• Managing accurate forecasting, budgeting, and risk & opportunity pipelines
• Representing your customer in internal planning meetings, ensuring full visibility of performance and service levels
• Monitoring performance and customer satisfaction, taking proactive action to address risks
• Driving continuous improvement in commercial processes and ways of working
• Providing clear performance feedback across the business, ensuring teams understand their impact on customer success
• Coaching and supporting less experienced team members, helping to build capability across the function

About You

You’re a commercially sharp, driven individual who combines strong analytical thinking with exceptional relationship management skills.

You’re comfortable owning results, influencing at all levels, and working in a fast‑paced, collaborative office‑based environment.

Essential

• Proven experience in a Commercial / National Account / Key Account Management role within FMCG
• Strong P&L ownership and commercial acumen
• Excellent negotiation and influencing skills
• A data‑driven approach with strong forecasting and analytical capability
• Advanced skills in Excel, PowerPoint, and Word
• Full driving licence and flexibility to travel

Desirable

• Experience working with own label retailers
• Degree qualification (or equivalent experience)
• Experience using commercial systems and customer portals

Our Values — The Way We Work

At Pilgrim’s Europe, our values aren’t just words — they define how we operate every day:

• Availability - We’re open, responsive, and ready to take on new challenges
• Humility - We listen, collaborate, and respect every voice
• Discipline - We deliver on our commitments, every time
• Sincerity - We act with honesty and transparency
• Simplicity - We focus on what truly matters
• Ownership - We take responsibility and make things happen
• Determination - We’re relentless in driving success

What You’ll Get In Return

• The opportunity to take true ownership of high‑value customer accounts
• A role with real influence, where you can shape strategy and drive tangible results
• A collaborative, high‑performing culture aligned to Pilgrim’s Europe way of working
• Clear visibility to senior stakeholders and opportunities for career progression
• The chance to work cross‑functionally with experienced commercial, marketing, and category teams
• A business that invests in people development, coaching, and internal progression
• Exposure to end‑to‑end commercial decision making, from NPD to customer strategy
• A fast‑paced environment where your impact is recognised and rewarded
• Competitive salary and benefits package

Ready to Step Into a Bigger Role?

If you’re looking for a position where you can own your accounts, influence senior decisions, and directly impact business growth, this is your moment.

Join a business that is growing, investing, and backing its people — and where your ambition, ideas, and results will genuinely shape what comes next.

Bring your commercial edge. Bring your drive. Bring your ambition.