Commercial Manager

Transport for London; London; Hybrid; GBP 59,000; Full time

Job summary

An established industry player is seeking a Commercial Manager to drive procurement and contract management initiatives. This pivotal role involves collaborating with various teams to ensure best value outcomes while managing substantial budgets. The successful candidate will leverage their expertise in procurement management, contract negotiation, and stakeholder engagement to enhance operational efficiency. With a focus on innovation and sustainability, this position offers a unique opportunity to contribute to significant projects that keep the city moving. Join a diverse and inclusive team dedicated to making a positive impact in the community.

Benefits

Final salary pension scheme

Free travel on TfL network

75% discount on National Rail Season Ticket

30 days annual leave plus public holidays

Private healthcare discounted scheme

Tax-efficient cycle-to-work programme

Retail, health, leisure, and travel offers

Discounted Eurostar travel

Qualifications

• Extensive experience in procurement and contract management.
• Ability to plan and deliver effective procurement strategies.
• Strong stakeholder management and negotiation skills.

Responsibilities

• Manage procurement activities and contract frameworks.
• Collaborate with teams to identify best value opportunities.
• Utilize e-procurement tools for efficient processes.

Skills

Procurement Management

Contract Management

Negotiation Skills

Stakeholder Management

Data Analysis

Education

Membership of The Royal Institute of Chartered Surveyors (FRICS/MRICS)

Membership of The Chartered Institute of Procurement & Supply (CIPS)

Tools

E-procurement tools

Job description

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Package – Salary circa £59k plus generous benefits including Final Salary Pension, free travel on the TfL network, discounted Network Rail travel, Healthcare options & staff discounts schemes (further detail below)

Location – Most programmes are based in Central London whilst the Trams Programme is based in Croydon.

The roles are on a hybrid working pattern, currently 50% office attendance.

Contract Type – TfL/Permanent

Who We Are

Transport for London (TfL) is one of the best known and most successful Integrated Transport Authorities in the world. We’re at the forefront of technological innovation, and the envy of transport authorities around the globe.

It’s an exciting time at TFL with a diverse range of projects and programmes delivering improvements and enhancements to our assets or maintaining the network to Keep London Moving. To support this, we have a number of procurement and contract management opportunities to deliver value for money and the right outcomes for TfL and ultimately for those that live, work, and visit London.

Join our inclusive organisation and take the next step in your procurement and commercial career.

About The Team

From mission critical systems that govern the movement of trains; digital information and payment systems across London; asset refurbishment or enhancement or customer movement; to buying engineering, architectural, professional services, marketing and branding services including generating significant revenue for TfL, P&C plays a key role in delivering all aspects of Transport for London’s obligations. It is our responsibility to plan, strategize and procure and manage every essential component that TfL needs to deliver the millions of journeys that take place on our network each day.

With responsibility for the significant £6bn+ spend that is needed to keep London moving, the commercial activity P&C drive, ensures we get the best return on investment and deliver outstanding long-term value.

The Business Areas

Indirects

Roles in the Indirects team can work with and learn over a dozen different category areas which include Professional Services, Contingent Labour, L&D, Advertising, Marketing, Branding, Electric Vehicles and many more. As the main provider of Outsourced Procurement Service to the whole of the GLA family, this team has a unique scope to be involved in a number of social, environmental, and carbon net zero initiatives Another great opportunity for any budding Commercial people is the significant value and revenue that this team generates from commercial deals in areas such as Adverting on the London Underground., Using a category management approach, the team manages the whole cycle of procurement to the customers GLA family wide.

Fleet

The Fleet maintenance team support the day-to-day operations of our London Underground fleet (rolling stock) and depots. The roles are critical to ensure our suppliers deliver the best possible value to TfL and support TfL’s role of Keeping London Moving. The roles could manage contracts of varying scope, including material supply, repair services and other maintenance works. The team also manage critical relationships with suppliers ensuring long term strategic contracts are supported with strong supplier relationship management. The successful candidate will be required to work flexibility to support adhoc issues as well as work strategically to improve working relationships and prioritise effectively.

Infrastructure

These roles support the Infrastructure part of Operations. A fast paced and dynamic area. Infrastructure is responsible for a diverse portfolio of categories, from Lifts and Escalators, Signals, Power and Cooling, Asset Resilience and minor civils. A great area for a capable individual to use their skills and knowledge to deliver capital projects and drive value for money for TfL.

London Trams

We are currently looking to recruit two Project Commercial Managers into in the London Trams P&C team. The work is varied and you could be involved in programmes of works on civils, power or track infrastructure or the tram vehicles.

You will be working alongside project managers and engineers on several projects at any one time, both on procurement and post contract management tasks. You will manage tender processes, advice internal stakeholders on commercial matters. meet suppliers and manage contractors to ensure the optimum outcomes for TfL.

Rail and Sponsored Services

This is a wonderful opportunity to join the Outsourced Operations team that owns the end-to-end sourcing and contract management processes for a broad portfolio including London Cable Car, Woolwich Ferry, London River Services, Bus Stops and Shelters and Micro-mobility (Santander Cycle-Hire Scheme, E-scooters).

The Roles

To succeed in these roles the job holder will need to collaborate effectively with procurement and delivery colleagues to identify best value opportunities. The roles may be in any of the above business areas so please ensure you highlight any preferences within your covering letter.

The Commercial Manager positions may be required to undertake cradle to grave in some programmes or post contract activities in others, so again please specify if there is at all a preference.

From time to time the job holder may be required to manage 1 or 2 staff in support of the delivery of programme requirements.

Key Accountabilities

The roles may entail pre and post contract or be solely post contract, the list below covers both aspects

• Collate customer requirements and specifications source data and intelligence about suppliers, market sectors and contractual commitments for the development of the Procurement pipeline develop procurement strategies, category plans and specific procurement plans.
• Utilise e-procurement tools, templates and standard forms of contract, to maximise the efficiency and control of the procurement process and to support the fair evaluation of responses from the bidding suppliers.
• Prepare appropriate forms of contract to clarify the price and deliverables for the works or services, contract responsibilities, and the incentives, risk and obligations for each party; stipulate contractual remedies in the event of poor performance or breach of contract.
• Identifying, assessing and reducing potential risks to commercial agreements and supplier performance.
• Planning, delivering and managing all procurement activities to deliver contracts and frameworks for works, goods and services contracts. Including prequalification, tender and negotiation of contracts and contact award recommendations using procurement processes and systems.
• Management of cost analysis, benchmarking, estimating and cost planning using construction and engineering industry market economics and understanding their impact on cost and price.
• Management of construction, engineering, supply and service contracts.
• Preparation of detailed analysis of variances and explanations, and understanding of concept of, and ability to calculate earned value.
• Formulation of negotiation parameters, analysis and interpretation of commercial data and demonstration of flexibility whilst achieving negotiation objectives.
• Management of claims, mitigation and advising on defence of claims, including analysis of the various parties’ positions.
• Chairing performance meetings with suppliers, communicates performance data and agrees improvement plans. Able to differentiate between issues that can be managed locally and those that need to be elevated for either information, or resolution and action.
• Supporting delivery of organisational and personal development programmes
• Liaising with third party funders and developers on externally funded projects and developments including development agreements, cost recovery and funding.
  
  

Skills

• Procurement Management – Ability to plan, deliver and manage all procurement activities to deliver contracts and frameworks - (Essential)
• Contract Management - Has an understanding of a range of different forms of contract and the components required to form a contract package and the interrelationship between these elements.
• Able to advise on appropriate forms to suit different procurement approaches. Understands the concept of risk allocation between the parties - (Essential)
• Strong negotiation skills - (Essential)
• Influencing skills - (Desirable)
• People management skills - (Desirable)
• Listening skills, tact and diplomacy, and the ability to manage stakeholders - (Essential)
• Stakeholder and supplier relationship skills - (Essential)
• Advanced level of numeracy and data analysis skills - (Essential)
• Communicate effectively, both orally and in writing, with people within and outside the organisation. Influence people across the organisation and outside - (Essential)
• Awareness of risk management methods and techniques for the assessment and management of project and business risk - (Essential)
  
  

Knowledge

• Effective deployment of market information in strategy development - (Desirable)
• Able to produce estimates - ( Desirable)
• Knowledge of NEC and forms of contract and ability to manage contract administration - (Essential – note, not needed for Indirect Team)
• Ability to plan and deliver cost management - ( Desirable)
• Proven experience of managing complex customer and supplier relationships - (Desirable)
  
  

Experience

• Extensive experience of how the various commercial activities interrelate and are applied on major work streams, projects and programmes. (Essential)
• Previous experience of working within the EU Regulations for public sector and utilities procurement (desirable)
• Experienced in utilisation of specialist IT systems for the management of sourcing (desirable)
• Hold or be working towards membership of The Royal Institute of Chartered Surveyors (FRICS/MRICS) or The Chartered Institute of Procurement & Supply (CIPS) or equivalent professional qualifications - (Desirable)
  
  

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

Please apply using your CV and a cover letter detailing any preferencing as stated above. Word format or PDF is preferred and please do not include any photographs or images to avoid technical issues with your application.

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV.

The closing date for applications is Sunday 1st June 2025

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• Final salary pension scheme
• Free travel for you on the TfL network
• A 75% discount on National Rail Season Ticket and interest free loan
• 30 days annual leave plus public and bank holidays
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure, and travel offers
• Discounted Eurostar travel

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

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