Commercial Insurance Growth & Retention Broker

Leapfrog Limited; United Kingdom; On-site; GBP 32,000 - 52,000; Full time

Job summary

Leapfrog Limited is seeking an experienced insurance broker to join our team, focusing on retaining business and identifying cross-selling opportunities within a loyal client base. You will provide trusted advice and build long-term commercial relationships across standard personal insurance products.

You will manage quotations, adjustments and renewals, maintain client relationships, process documentation, and support the team with regulatory compliance and CPD.

Qualifications

• Experience in insurance broking and client-facing advisory.
• Strong communication and customer-focused approach.
• Willingness to study Cert CII and maintain regulatory knowledge.

Responsibilities

• Providing professional insurance advice and customer service, face-to-face and by telephone.
• Managing quotations, adjustments and renewals across standard personal insurance products.
• Maintaining and retaining existing client relationships.
• Processing insurance documentation accurately and in line with internal procedures.
• Identifying opportunities to cross-sell insurance products where appropriate.
• Supporting the team leader with workflow and departmental matters.
• Developing new client relationships to support business growth.
• Maintaining CPD and ensuring compliance with regulatory and internal standards.

Skills

Insurance broking

Customer service

Communication

Regulatory knowledge

Education

Cert CII candidate

Tools

Insurance software

Job description

Leapfrog Limited is seeking an experienced insurance broker to join our team, focusing on retaining business and identifying cross-selling opportunities within a loyal client base. You will provide trusted advice and build long-term commercial relationships across standard personal insurance products.

You will manage quotations, adjustments and renewals, maintain client relationships, process documentation, and support the team with regulatory compliance and CPD.