Commercial Growth Account Manager

DC Thomson; Dundee; On-site; GBP 30,000 - 50,000; Full time

Job summary

DC Thomson is seeking a Commercial Growth Account Manager to drive revenue from SMEs across print, digital, audio and emerging formats. You will build and manage a diverse client base, use structured sales methods, and coordinate with internal teams to secure new business in a fast-moving local market.

Based in Dundee, you will own pipeline development, client retention and cross-sell opportunities, while leveraging CRM tools to forecast performance and deliver measurable outcomes.

Qualifications

• Previous sales experience in a targeted role.
• Comfortable working under pressure.
• Able to work individually and as part of a team.
• Confident working to targets.
• Excellent networking and relationship-building skills.
• Experience using CRM systems.

Responsibilities

• Achieving agreed revenue targets through new business and existing client opportunities.
• Building and maintaining a robust sales pipeline that consistently converts to revenue.
• Client retention and growth, delivering renewal, upsell and cross-sell performance.
• Disciplined use of CRM systems to support forecasting accuracy, performance management and insight sharing.
• Contributing to a high-performance sales culture, sharing learning and best practice across the portfolio.

Skills

CRM systems

Targeted sales

Account management

Networking

Tools

CRM software

Job description

Title: Commercial Growth Account Manager
Location: Dundee

DC Thomson is hiring for atarget-orientedCommercial Growth Account Managerto join our Commercial Team in ourDundee (Meadowside)office.

We own some of the country’s best-loved and trusted mediabrands, from news, sport and business to entertainment, comics and puzzles, a leading genealogy platform and tech services business.As a family business, DC Thomson believes strongly in doing what we can to build a sustainable future for our customers,colleaguesand shareholders.

This isa great opportunityfor passionate account manager withprevioussales experience in a targeted role.TheCommercial Growth Account Managerwilluse their well-honed networking skills tovisit clients,identifynew prospects,and secure new business.

TheCommercial Growth Account Manager willdeliver sustainable, diversified advertising revenue growth from small and medium-sized enterprises (SMEs) in a rapidly changing local media and advertising market. They are accountable for building,retainingand growing a portfolio of SME customers through the effective sale of DC Thomson’s multi-platform advertising proposition across print, digital, audio, and emerging formats.

Operating in a highly competitive environment shaped by digital disruption, changing audience behaviour and pressure on SME marketing budgets, the role focuses on commercially disciplined selling, strong pipeline management, and outcome-driven customer partnerships. The successful candidate will collaborate across a portfolio business model, sharing best practice, and continuously adapting sales approaches to maximise return for clients and revenue for the business.

Key responsibilities include:

• Achieving agreed revenue targets through effective management of new business and existing client opportunities.

• Building andmaintaininga robust sales pipeline that consistently converts to revenue.

• Client retention and growth, delivering strong renewal, upsell and cross-sell performance.

• Disciplined use of CRM systems to support forecasting accuracy, performance management and insight sharing.

• Contributing to a high-performance sales culture, sharing learning and best practice across the portfolio.

Skills:

• Applies structured sales methods toidentify, progress and close opportunities; works towards defined targets; adapts approach based on customer needs.

• Builds andmaintainseffective working relationships with customers; manages expectations;identifiesopportunities to deepen partnerships.

• Responds to customer needs, resolves issues promptly and ensures positive end-to-end experience.

• Maintainsaccurateandtimelyrecords in CRM systems to support decision-making and performance tracking.

• Communicates clearly with internal partners to align activity and outcomes.

Experience:

• Previousexperience using CRM systems

• Comfortable working effectively under pressure

• Able to work both individually and as part of a team with a shared goal

• Confident working totargets and achieving them

Behaviours that will help this role succeed:

• Activelyseeksto understand client businesses, marketpressuresand emerging opportunities.

• Uses data and feedback to refine sales approaches rather than relying on past methods.

Experiment with Purpose

• Tests new propositions and sales techniques in a disciplined way, learning quickly from results.

• Shares insights on what works (and whatdoesn’t) to improve collective performance.

Owning the Outcomes

• Takes full accountability for revenue delivery, pipelinequalityand customer experience.

• Manages time,territoryand priorities proactively to stay focused on outcomes.

Being More Collaborative

• Works openly with peers and specialists to deliver the best solution for clients.

• Contributes constructively to a portfolio sales model, sharing best practice and supporting others’ success.

Closing date for applications:11th September at 12:00noon