Commercial Executive

Manchester Central; Manchester; On-site; GBP 28,000 - 34,000; Full time

Job summary

A prominent convention center in Manchester is seeking a proactive individual to join their Sales team. This full-time role will serve as the first point of contact for event organisers, ensuring their ideas come to life. Responsibilities include assessing enquiries, engaging with organisers, and managing a detailed pipeline. The ideal candidate will possess strong communication skills, a commercial mindset, and experience in customer-focused roles. Join a diverse team committed to excellence and collaboration.

Qualifications

• Customer-focused, professional, and proactive.
• Ability to manage multiple enquiries accurately and efficiently.
• Effective both independently and as part of a team.
• Proactive, customer-focused and detail-oriented.

Responsibilities

• Assess and qualify enquiries against operational capability.
• Engage with event organisers to gather details.
• Maintain a well-managed pipeline and collaborate with teams.
• Maintaining an efficient, well-managed pipeline and collaborating with Sales, Marketing and BD teams.

Skills

Strong communication and relationship-building skills

Commercial mindset

Excellent organisational skills

Experience in events, hospitality or customer-focused role

Confidence using CRM systems

Tools

CRM systems

Job description

This is a brand-new, high-impact position at the heart of Manchester Central’s Sales team. you will be the first point of contact for event organisers looking to bring their ideas to life at one of the UK’s leading convention centres.

Reporting directly to the Commercial Director, this role is working on a full time, permanent basis.

We recognise that skills, experience, and potential come in many forms, and we encourage you to apply if you see a strong alignment between your abilities and this opportunity - even if you don’t check every box. We are committed to building a diverse and inclusive team and value different perspectives and backgrounds.

Your duties and responsibilities will include but are not limited to:

• Assessing and qualifying enquiries against Manchester Central’s operational capability, commercial strategy and target sectors.
• Engaging with event organisers to understand objectives, requirements and budget, gathering all key event information.
• Accurately recording enquiry details within CRM systems and providing clear handovers to Account Managers.

Maintaining an efficient, well-managed pipeline and collaborating with Sales, Marketing and Business Development teams.

The ideal candidate will have:

• Strong communication and relationship-building skills, with a confident and professional approach.
• A commercial mindset with the ability to prioritise and qualify opportunities effectively.
• Excellent organisational skills with the ability to multi-task.
• Experience in an events, hospitality or customer-focused commercial role.
• Confidence using CRM systems or similar sales tools.

You must:

• Be customer-focused, professional and proactive at all times.
• Be able to manage multiple enquiries while working accurately and efficiently.
• Work effectively both independently and as part of a collaborative team.
• Be solution driven whilst maintaining attention to detail.