Commercial Executive

EFL; Fleetwood; À distance; GBP 22 000 - 26 000; Plein temps

Résumé du poste

Fleetwood Town Football Club is seeking a Commercial Executive to drive growth in hospitality, sponsorship and advertising while delivering excellent service to customers and partners.

Reporting to the Commercial Manager, you’ll combine sales, relationship management, and administrative duties, with matchday hospitality responsibilities and support for sponsors and partners across the club.

Qualifications

• We’re looking for someone who combines a proactive approach to sales with strong organisation and a genuine focus on customer service.
• You’ll need to be commercially minded with the initiative to identify opportunities and generate business.
• Excellent attention to detail and the ability to manage competing priorities.
• Confidence in building relationships with colleagues, customers and partners.
• Ability to work independently, take ownership and contribute as part of a team.

Responsabilités

• Growing commercial sales: Promote and sell matchday hospitality, seasonal packages, executive boxes, sponsorship and advertising opportunities.
• Managing customer enquiries: Prepare quotations, coordinate bookings and maintain clear, professional communication from initial enquiry through to delivery.
• Developing new business: Research prospective customers and sponsors, support sales campaigns and networking events, and identify opportunities for renewals, repeat bookings and additional sales.
• Delivering matchday hospitality: Coordinate guest lists, seating and dietary requirements, working with catering, ticketing and stadium teams to ensure everything runs smoothly.
• Supporting sponsors and partners: Help prepare proposals and agreements, coordinate branding and advertising assets, and ensure agreed partnership benefits are delivered accurately and on time.
• Keeping commercial activity organised: Maintain customer databases, booking records and agreements, support invoicing and payment tracking, and prepare sales updates and reports.
• Supporting the wider Club: Assist with corporate events, retail, ticketing and customer enquiries, providing professional service to sponsors, businesses and supporters.

Connaissances

Organisational skills

Administrative skills

Communication skills

Commercial mindset

Relationship building

MS Outlook

MS Word

MS Excel

Independent working

Interest in football

Flexibility for matchdays

Outils

CRM systems

Booking systems

Ticketing systems

Description du poste

Fleetwood Town Football Club
Location: Poolfoot Farm & Highbury Stadium
Salary: £24,000

Help drive the business behind the football

Are you commercially minded, organised and confident building relationships? Fleetwood Town Football Club is looking for a Commercial Executive to help grow our hospitality, sponsorship and advertising business while delivering excellent service to our customers and partners.

Reporting to the Commercial Manager, you’ll take on a varied role combining sales, relationship management, commercial administration and matchday hospitality. From securing a hospitality booking to coordinating sponsor benefits and welcoming guests on matchdays, you’ll help turn commercial opportunities into positive experiences and lasting relationships.

What you’ll be doing

• Growing commercial sales: Promote and sell matchday hospitality, seasonal packages, executive boxes, sponsorship and advertising opportunities.
• Managing customer enquiries: Prepare quotations, coordinate bookings and maintain clear, professional communication from initial enquiry through to delivery.
• Developing new business: Research prospective customers and sponsors, support sales campaigns and networking events, and identify opportunities for renewals, repeat bookings and additional sales.
• Delivering matchday hospitality: Coordinate guest lists, seating and dietary requirements, working with catering, ticketing and stadium teams to ensure everything runs smoothly.
• Supporting sponsors and partners: Help prepare proposals and agreements, coordinate branding and advertising assets, and ensure agreed partnership benefits are delivered accurately and on time.
• Keeping commercial activity organised: Maintain customer databases, booking records and agreements, support invoicing and payment tracking, and prepare sales updates and reports.
• Supporting the wider Club: Assist with corporate events, retail, ticketing and customer enquiries, providing professional service to sponsors, businesses and supporters.

What you’ll bring

We’re looking for someone who combines a proactive approach to sales with strong organisation and a genuine focus on customer service.

You’ll need:

• Strong organisational, administrative and communication skills.
• A commercially minded approach, with the initiative to identify opportunities and generate business.
• Excellent attention to detail and the ability to manage competing priorities.
• Confidence building relationships and working with colleagues, customers and partners.
• The ability to work independently, take ownership and contribute as part of a team.
• Confidence using Microsoft Outlook, Word and Excel.
• An interest in football, sport and the commercial environment.
• Flexibility to work matchdays, evenings and weekends when required.

Experience that would be helpful

Experience in sales, commercial operations, hospitality, events, customer service or administration would be an advantage, but is not essential.

We’d also welcome experience of:

• Selling hospitality, sponsorship, advertising or business-to-business products.
• Working within professional sport, football, leisure, events or entertainment.
• Using customer relationship management (CRM), booking or ticketing systems.
• Working with sales targets, customer retention and revenue generation.

The opportunity

This role offers the chance to contribute directly to Fleetwood Town Football Club’s commercial activity, working across hospitality, partnerships, events and new business. You’ll build relationships with local businesses and Club partners while helping deliver a professional experience both on matchdays and throughout the week.