Commercial Director

Neve Jewels Ltd; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading diamond jewellery company in the UK is looking for a Commercial Director to oversee global revenue and commercial performance. You will define and execute the omnichannel strategy while leading teams in e-commerce and international retail. The ideal candidate will have over 10 years of commercial leadership experience and will excel in P&L management. The role offers a competitive salary, comprehensive medical insurance, and opportunities for career progression.

Benefits

Competitive salary

Comprehensive medical insurance

Birthday Special Leave

Opportunities for career progression

Qualifications

• 10+ years' senior commercial leadership experience.
• Proven success driving revenue and profit growth in an omnichannel retail business.
• Excellent financial and P&L management capability.

Responsibilities

• Own global revenue and P&L for the business.
• Define and execute an integrated omnichannel strategy.
• Lead e-commerce performance and oversee international retail locations.

Skills

Commercial leadership

E-commerce expertise

Financial management

Stakeholder communication

Job description

The Commercial Director is a senior leadership role with full responsibility for driving global revenue and commercial performance across The Diamond Factory. This role owns the end-to-end commercial strategy across e-commerce and international retail, with accountability for P&L, product strategy, pricing, and margin delivery.

Responsibilities

• Global Revenue & P&L Ownership
• Full ownership of global commercial P&L, driving revenue growth, profitability, and market share
• Define and execute an integrated omnichannel strategy across e-commerce and retail
• Lead e-commerce performance, including traffic, conversion, AOV, and revenue
• Oversee the performance of international retail locations, ensuring consistent brand and sales delivery
• Own the commercial product strategy in partnership with design and manufacturing
• Lead pricing strategy to optimise margin while remaining competitive
• Drive inventory efficiency, turnover, and margin realisation
• Oversee forecasting, assortment planning, and product lifecycle management
• Lead and develop senior teams across e-commerce, retail, and merchandise
• Act as the key commercial partner to Marketing, Finance, Operations, and Manufacturing
• Build a high-performance, KPI-driven commercial culture
• Identify growth opportunities across global markets through customer and competitor insight
• Ensure localisation of product, pricing, and customer experience by region

Qualifications

• 10+ years' senior commercial leadership experience
• Proven success driving revenue and profit growth in an omnichannel retail business
• Strong e-commerce and digital trading expertise
• Experience managing international, multi-territory retail operations
• Excellent financial and P&L management capability
• Confident leader with strong stakeholder influence and communication skills
• Experience in luxury, jewellery, or premium consumer goods (Desirable)
• Background in vertically integrated businesses (Desirable)
• Comfortable with international travel (Desirable)

Benefits

• Join a leading name in the diamond jewellery industry at a key growth stage
• Collaborative, fast-paced environment
• Competitive salary and benefits
• Strong opportunities for career progression
• Comprehensive medical insurance
• Birthday Special Leave to celebrate your day
• Build something meaningful and shape the future of our product