Commercial Claims Handler

Stride Resource Management; Leicester; On-site; GBP 32,000 - 38,000; Full time

Job summary

An established industry player is seeking a skilled Commercial Claims Handler to join their dynamic Claims Team. In this customer-focused role, you will manage a diverse range of claims, ensuring each is handled with professionalism and efficiency. Your expertise in Casualty and Property losses will be invaluable as you navigate complex cases and maintain communication with clients and insurers. This position offers an excellent opportunity to showcase your negotiation skills and attention to detail while contributing to a supportive and growing team environment. If you are proactive, organized, and passionate about delivering exceptional service, this role is perfect for you.

Qualifications

• Experience as a Commercial Claims Handler with knowledge of Casualty and Property losses.
• Strong negotiation skills and ability to manage a diverse caseload.

Responsibilities

• Manage claims for Property, Employers & Public Liability, and Motor Fleet.
• Provide claims information and maintain communication with clients and insurers.

Skills

Negotiation Skills

Time Management

Attention to Detail

Problem-Solving

Communication Skills

Job description

Job Description

Role: Commercial Claims Handler Location: LeicesterSalary: up to £38K + Comprehensive benefits package

We are delighted to present an opportunity for an experienced Commercial Claims Handler to join a growing Claims Team. This is a customer-focused role where you'll be responsible for delivering exceptional claims services to clients. Your expertise in handling a wide range of commercial claims will ensure that each claim is managed professionally and efficiently from start to finish, while adhering to industry best practices.

Key Responsibilities:

• Manage claims across multiple products, including but not limited to Property, Employers & Public Liability and Motor Fleet.
• You will be responsible for your own caseload with cases of varied complexity and values.
• Maintain an efficient diary system for claims and ensure follow-ups are conducted as needed.
• Provide claims information and reports to the broking department and clients as required.
• Acknowledge new claims to both clients and insurers, keeping clients informed throughout the process to ensure the best outcomes.
• Generate claims MI and reports when required.

Experience & Skills:

• You will be an experienced commercial Claims Handler, ideally with strong knowledge of Casualty and Property losses.
• You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients.
• Highly organised with excellent time management and attention to detail.
• Positive, proactive attitude with a natural ability to problem-solve and multitask.
• Strong communication skills, both verbal and written.