Commercial Analytics & Insights Strategist

British Airways; Hounslow; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Staff travel benefits

Discounted fares (Hotline)

Job summary

British Airways is seeking an Commercial Analytics & Insights Analyst to help shape decisions behind how we fly, invest, and serve customers. You will turn data into clear recommendations to support commercial performance across the airline.

You’ll deliver forecasts, analyse trends, and support performance improvement through modelling, working with Commercial, Finance and Network teams. A strong analytical mindset and stakeholder communication are essential.

Qualifications

• Experience analysing data and producing actionable insights.
• Strong numerical and problem-solving skills.
• Ability to communicate complex information clearly to stakeholders.
• Experience building effective stakeholder relationships.
• Exposure to AI tools or analytics technologies is desirable.

Responsibilities

• Deliver forecasts and performance updates for stakeholders across Commercial, Finance and Network teams.
• Analyse commercial data to identify trends, risks and opportunities.
• Support target setting and performance improvement through modelling and insight.
• Investigate areas of concern and provide data-backed recommendations.
• Monitor performance against business objectives and commercial plans.
• Evaluate pricing, product and proposition changes.
• Prepare and present findings to senior stakeholders.
• Work with partner airlines to understand wider market and network performance.
• Leverage AI-driven tools to transform analytical processes and insights.

Skills

Data analysis

Stakeholder communication

Problem solving

Numerical skills

Education

Bachelor's degree in a relevant field

Tools

AI tools

Job description

British Airways is seeking an Commercial Analytics & Insights Analyst to help shape decisions behind how we fly, invest, and serve customers. You will turn data into clear recommendations to support commercial performance across the airline.

You’ll deliver forecasts, analyse trends, and support performance improvement through modelling, working with Commercial, Finance and Network teams. A strong analytical mindset and stakeholder communication are essential.