Commercial Analyst

Sage; Newcastle upon Tyne; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Bonus scheme

Pension plan

Annual leave

Bank holidays

Volunteer days

Income protection

Hybrid working

Training & development

Job summary

Sage in the United Kingdom is seeking a Commercial Analyst to join the Commercial Operations team. You will build a robust revenue forecast aligned with growth plans and measure performance to identify improvements and support delivery teams toward optimal outcomes.

This is a hybrid role based in Newcastle, with three days in the office. You will collaborate across sales, marketing, product marketing and customer service to drive commercial success and continuous improvement.

Responsibilities

• Support the creation, and ongoing monthly review, of commercial forecasts based on go to market plans and key funnel metrics
• Maintain understanding of commercial performance, collaborating across sales, marketing, product marketing and customer service to identify root causes and opportunities
• Produce 'what if' analyses to feed product, marketing and commercial strategies and optimisations
• Contribute to tracking and management of risks and opportunities for real-time forecasting and proactive actions
• Report on movements in the customer base, volumes, churn and new additions to inform go-to-market decisions
• Align with BI to ensure data requests translate into accurate, consistent reporting and clear outputs
• Operate within and improve the 'Commercial Ways of Working' for a simple, repeatable approach to the business

Job description

Job Description

The Commercial Analyst is an important part of the Commercial Operations team, accountable for building a robust, executable revenue forecast, driven by our business growth plans, and subsequently measuring the performance of plans, identifying areas of success and improvement and as a result, supporting our delivery teams in tracking toward the best possible business outcome. The Commercial Analyst is responsible for measurement, deep analysis and clear understanding of what is happening and why, and through that analysis supporting continuous improvement within specified segments of customers, customer journeys, and/or products. As a result, the Commercial Analyst supports the Senior Commercial Managers in ensuring commercial understanding of go to market activities across stakeholders, alignment to our desired customer and commercial outcomes, and ultimately achievement of our business strategy and goals.

Job Description

The Commercial Analyst is an important part of the Commercial Operations team, accountable for building a robust, executable revenue forecast, driven by our business growth plans, and subsequently measuring the performance of plans, identifying areas of success and improvement and as a result, supporting our delivery teams in tracking toward the best possible business outcome. The Commercial Analyst is responsible for measurement, deep analysis and clear understanding of what is happening and why, and through that analysis supporting continuous improvement within specified segments of customers, customer journeys, and/or products. As a result, the Commercial Analyst supports the Senior Commercial Managers in ensuring commercial understanding of go to market activities across stakeholders, alignment to our desired customer and commercial outcomes, and ultimately achievement of our business strategy and goals.

This is a hybrid role 3 days in office (Newcastle Office)

Key Responsibilities

• Support the creation, and ongoing monthly review, of commercial forecasts which are based on our detailed, individual go to market plans and key commercial funnel and success metrics
• Maintain a deep understanding of commercial performance and results, in touch daily to ensure a strong foundation and knowledge allowing effective contribution to the preparation and outputs of our weekly and monthly review of performance. Collaboration across our sales, marketing, product marketing and customer service functions is highly important to identify the root causes of performance and the opportunities to improve.
• Produce ‘what if’ analysis to support structured, well thought out requirements that feed product, marketing and commercial strategies and optimisations
• Contribute to the overall identification, tracking and management of risks and opportunities on a continuous basis, allowing a real time view of future performance enabling highly accurate business forecasts, discussions and timely planning for corrective actions.
• Report on the movement of our customer base, volumes, movements, new additions and churn. Work collaboratively across the Commercial function in reviewing implications of that movement for our go to market activities and commercial performance.
• Align closely with the BI and reporting functions to ensure that where analysis needs to turn into consistent reporting or data provision that clearly articulated requests are submitted, and support is provided to ensure accuracy and consistency of the outcome.
• Operates within and continuously improves the ‘Commercial Ways of Working’, ensuring a simple, consistent and repeatable approach to driving our business.

Benefits? We have plenty...

• Video: https://www.youtube.com/watch?v=TCMtTYUUiuU
• Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
• 25 days of paid annual leave with the option to buy up to another 5 days
• 8 bank holiday days
• Paid 5 days yearly to volunteer through our Sage Foundation
• 50% income protection
• Holiday buy + sell
• Comprehensive health, dental, and vision coverage
• Work away scheme for up to 10 weeks a year
• Ongoing training and professional development
• Hybrid working
• Healthy Mind app membership
• Access to various helpful memberships for finances, health and wellbeing