Commercial Analyst

Forward Role Recruitment; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Private medical cover

Other benefits being introduced

Job summary

Forward Role Recruitment is seeking a Commercial Data Analyst in London to own analysis across customer, membership, trading and operational performance, turning commercial questions into actionable insights.

You'll work with senior leadership to shape KPIs, build reporting in Tableau, Power BI and Looker, and help ensure data accuracy as the business grows. Hybrid role with three on-site days in London.

Qualifications

• Strong SQL skills and confidence working independently with data.
• Experience with a data warehouse.
• Experience with BI/reporting tools such as Tableau, Power BI or Looker.

Responsibilities

• Take ownership of analysis across customer, membership, trading and operational performance.
• Interrogate data across multiple systems and datasets using SQL.
• Build reporting and dashboards in Tableau, Power BI, Looker or similar.
• Present findings to senior stakeholders and help define KPIs as the business scales.
• Support data quality and reporting logic as the data environment evolves.

Skills

SQL

Data warehouse

Tableau

Power BI

Looker

Trend analysis

Stakeholder communication

Tools

Tableau

Power BI

Looker

Job description

£45,000 – £55,000 | London | Hybrid, 3 days a week on site

Fancy a Data Analyst role where you're actually in the room when the decisions get made?

We're working with a fast-growing luxury fashion and eCommerce group that's investing heavily in its next stage of growth. At the centre of the business is a membership-led digital platform with a growing customer base and a lot of rich behavioural data to dig into.

They're now building out the data, tech and commercial infrastructure to support that growth, and are looking for a Commercial Data Analyst to be one of the foundational people on that journey.

This isn't a dashboards-into-the-void kind of role. You'll be working directly with senior commercial leadership, using data to understand customer behaviour, spot trends, and answer the questions that are actually driving growth across the business.

What you'll be doing

You'll take ownership of analysis across customer, membership, trading and operational performance, including:

• Using SQL to interrogate data across multiple systems and datasets
• Turning broad commercial questions into clear, useful analysis
• Spotting trends and opportunities worth digging into further
• Building reporting and dashboards in Tableau, Power BI, Looker or similar
• Presenting findings in a way that lands with commercial and senior stakeholders
• Helping define and measure the KPIs that matter as the business scales
• Working between Commercial and Technology as the business develops its central data warehouse
• Supporting data quality, accuracy and reporting logic as that environment evolves

You won't be expected to architect or build the data warehouse, there's already technical ownership in place. Your job is making sure the data coming out of it is accurate, useful, and able to support real commercial decisions.

What we're looking for

• Strong SQL skills and confidence working independently with data
• Previous experience working with a data warehouse
• Experience with BI/reporting tools such as Tableau, Power BI or Looker
• Strong reporting and trend-analysis experience
• The ability to explain data clearly to non-technical and senior stakeholders
• Commercial curiosity, and the confidence to look beyond the original question

Experience in eCommerce, consumer, subscription, membership, marketplace or app-led businesses would be particularly relevant but we're far more interested in how you think than whether you've used the exact same tech stack before.

Why consider it

This is a newly created role with genuine visibility and room to grow. You'll work closely with the senior leader responsible for Commercial Finance, Strategy and Growth, with regular exposure to the wider leadership team.

You'll also be joining at a point where the group is actively improving how it uses data, consolidating reporting, and building the foundations for its next phase of growth. For someone currently sat in a larger analytics team, this could be your chance to:

• Take much broader ownership of your analysis
• Work directly with senior decision-makers
• See the commercial impact of the insights you produce
• Build towards Senior, Manager and potentially broader Data & Analytics leadership as the business scales

Package

• Hybrid, 3 days a week in the London office
• Private medical cover
• Further benefits currently being introduced