Commercial Administrator

Adept Resourcing Engineering; South Yorkshire; On-site; GBP 25,000 - 28,000; Full time

Job summary

Adept Resourcing is seeking a Commercial Administrator to join a leading manufacturer known for its engineering excellence. You will manage customer relationships and coordinate enquiries while supporting project bids. This role offers a competitive salary and opportunities for professional development within a global organization.

Benefits

Excellent benefits package

Opportunities for professional development

Career progression

Qualifications

• Experience in a customer service or administration role.
• Proficient in Microsoft Office applications.
• Knowledge of SAP or ERP systems is desirable.

Responsibilities

• Manage and maintain relationships with global customers.
• Coordinate customer enquiries and orders across departments.
• Assist with project bids and customer visits.

Skills

Customer-focused approach

Strong communication skills

Organisational skills

Problem-solving abilities

Proficient in Microsoft Office

Tools

SAP

ERP systems

Job description

Adept Resourcing is proud to be working exclusively with a world-leading manufacturer. Supplying to critical global industries, our client is known for its engineering excellence and customer-first approach.

We are currently seeking a Commercial Administrator to join their dedicated Customer Service Team. This is a fantastic opportunity to support a portfolio of international clients and contribute to the delivery of exceptional service within a fast-paced, forward-thinking environment.

Key Responsibilities:

• Manage and maintain relationships with a portfolio of global customers.
• Coordinate customer enquiries and orders across internal departments to ensure a seamless and efficient service.
• Support the preparation and submission of project bids for large-scale customers, including OEMs and end users.
• Liaise with engineering and technical teams to ensure accurate communication of specifications and health & safety requirements.
• Provide order tracking, status updates, and reporting for internal and external stakeholders.
• Assist with customer visits, including site tours and associated logistics where needed.
• Support the wider customer service and reception teams as required.

What We're Looking For:

Essential:

• Experience in a customer service or administration role within an office environment.
• Strong verbal and written communication skills with a professional telephone manner.
• Excellent organisational skills and the ability to manage multiple tasks to tight deadlines.
• Proficient in Microsoft Office applications.
• A proactive, customer-focused approach with strong problem-solving abilities.

Desirable:

• Knowledge of SAP or other ERP systems.
• Experience working in an engineering or manufacturing environment.
• Familiarity with export procedures or CRM tools.
• Foreign language skills (Spanish, French, or Italian).

What's on Offer:

• Excellent benefits package with a salary offering £25-28k
• Join a respected, innovation-driven organisation with a global presence.
• Work in a collaborative team committed to continuous improvement.
• Enjoy opportunities for professional development and career progression.

If you are passionate about delivering outstanding customer service and want to be part of a high-performing team, we'd love to hear from you.

Apply today or contact Adept Resourcing for further information.

At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.