Commercial Account Manager - UK

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to drive growth in the iGaming sector. This role involves managing key customer accounts, enhancing revenue through innovative product offerings, and building strong relationships with clients. You will be responsible for the full sales lifecycle, from identifying opportunities to closing deals. The ideal candidate will possess excellent communication skills, a strategic mindset, and a passion for online gaming. Join a supportive and modern workplace that offers genuine career development opportunities and exposure to critical projects in the thriving iGaming market.

Benefits

Competitive benefits

Supportive environment

Modern workplace

Career development opportunities

Flexible benefits portal

Qualifications

• Experience in commercial roles, preferably in the gaming industry.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Manage key customer accounts and build lasting relationships.
• Identify business opportunities through upselling and cross-selling.

Skills

Account Management

Communication Skills

Relationship Building

Data Analysis

Negotiation Skills

Technical Understanding of Gaming

Fluency in English

Strategic Mindset

Job description

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iGaming:

If it’s iGaming, we know a thing or two. At Light & Wonder, it’s all about the games, and our digital team leads the global iGaming market, providing innovative content and software that powers the world's most successful online gaming providers.

Position Summary

If it’s iGaming, we know a thing or two. Our iGaming business is the digital arm of Light & Wonder. We are the world’s leading iGaming aggregation platform and content creation provider. The gaming industry is evolving rapidly, offering a huge opportunity to grow our leading position. Together with the wider Light & Wonder business, we are positioned to transform the player experience, aiming to be the world’s leading cross-platform games company.

Key Responsibilities:

Reporting to the Light & Wonder iGaming UK Commercial Team, the successful candidate will manage key customer accounts, building lasting relationships that increase revenue through our iGaming products.

You will focus on growing your customers’ business revenues, being proactive, persistent, and creative. Responsibilities include engaging in business and technical projects, new product concepts, streams, and delivery via proprietary means and industry networks, targeting the largest online gaming operators where gaming is legal.

The role involves the full sales lifecycle: identifying opportunities, presenting products, creating legal contracts, and closing deals. You will own customer relationships and serve as the primary contact within Light & Wonder.

The ideal candidate is a pragmatic, well-organized leader with data-driven decision-making and excellent communication skills.

Responsibilities include:

• Providing ongoing account management for assigned customers, representing L&W, and owning the relationship
• Identifying and developing business opportunities through upselling and cross-selling products, features, content, marketing, and new markets
• Achieving revenue targets and forecasting accurately
• Literate and curious about data; conducting KPI tracking, reporting, and analysis
• Leading monthly and quarterly performance reports, QBRs, and providing insights and strategic recommendations
• Delivering clear marketing and technical documentation
• Handling daily operator issues in collaboration with support teams
• Identifying and coordinating training needs
• Supporting product pipeline prioritization from a commercial perspective and contributing to continuous improvement decisions
• Traveling regularly to meet customers

Qualifications

Experience Required:

• Experience in similar commercial roles; gaming industry experience is a plus
• Technical understanding of the online gaming industry is advantageous
• Tenacious personality with a drive to achieve results
• Excellent communication and relationship-building skills
• Passion for online gaming
• Strategic and business-oriented mindset
• High-level understanding of technology and delivery principles
• Confident presentation skills
• Understanding of legal agreements in e-gaming
• Fluency in English; additional languages like Spanish or Italian are a plus
• Ability to manage complex negotiations

Additional Information

What L&W Offers:

• Competitive benefits, a supportive environment, and a modern workplace
• Opportunities to interact with global teams and switch projects as you grow
• Genuine career development opportunities
• Exposure to critical projects and working with leading iGaming operators
• Flexible benefits portal tailored to individual needs