Commercial Account Handler - Remote

JR United Kingdom; London Fields; Remote; GBP 35,000 - 45,000; Full time

Job summary

A highly regarded independent Commercial Broker seeks motivated Commercial Account Handlers for remote positions. Candidates should have prior experience in commercial insurance and strong communication skills. The role involves supporting Account Executives, managing documentation, and delivering client satisfaction. Attractive salary up to £45k and a comprehensive benefits package included.

Benefits

Market leading benefits package

31 days holiday (+ bank holidays)

Excellent opportunity for career development and progression

Qualifications

• Previous account handling experience in a commercial insurance environment.
• Relevant insurance technical knowledge.
• Ability to work under pressure and assimilate large information quickly.

Responsibilities

• Deliver high quality service to clients and support Account Executives.
• Ensure documentation for insurance programmes is accurate and timely.
• Build strong relationships with a diverse client base.

Skills

Communication

Decision Making

Problem Solving

Relationship Building

Negotiation

Education

CII qualifications

Tools

Acturis

Job description

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Client:

Location:

london (west end), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

A highly regarded independent Commercial Broker are currently looking to add home based (remote) Commercial Account Handlers to both their new business and their Renewals teams. They seek driven and motivated professionals with previous commercial insurance experience to support the needs of a diverse and interesting group of clients.

The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal.

The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations.

About the role:

• To deliver high quality and efficient service to clients.
• Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.
• Customers will range in size and shape, from smaller clients up to large corporate sized risks
• Ensure all documentation associated with placing, amending, or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate.
• Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction.

Key skills/experience required:

• Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge.
• Good communication, decision making and problem-solving skills.
• Excellent relationship building skills.
• Previous experience working with Acturis
• The ability to work under pressure and assimilate large quantities of information quickly
• Influencing and negotiation skills
• An eagerness to progress with your CII qualifications would be supported, but is not essential

Salary/Benefits Information:

• Salary to £45k
• Remote / home based
• Market leading benefits package
• 31 days holiday (+ bank holidays)
• Excellent opportunity for career development and progression

Reference: DH/86860

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If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.