Commercial Account Handler - Remote

JR United Kingdom; City Of London; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading independent Commercial Broker is seeking home-based Commercial Account Handlers to join their teams. The role involves providing support in managing client portfolios and ensuring excellent service delivery. Successful candidates will bring previous commercial insurance experience and strong relationship-building skills, contributing to a professional image focused on customer satisfaction.

Benefits

Market-leading benefits package

31 days holiday plus bank holidays

Opportunities for career development and progression

Qualifications

• Previous account handling experience in commercial insurance.
• Ability to work under pressure and process large amounts of information quickly.
• Willingness to pursue CII qualifications supported.

Responsibilities

• Deliver high-quality and efficient service to clients.
• Support Account Executives and manage client portfolios.
• Ensure documentation for insurance programs is completed accurately.

Skills

Communication

Decision-making

Problem-solving

Relationship-building

Negotiation

Education

CII qualifications

Tools

Acturis

Job description

Social network you want to login/join with:

Commercial Account Handler - Remote, London (City of London)

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Client:

Location:

London (City of London), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

7

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

A highly regarded independent Commercial Broker is currently looking to add home-based (remote) Commercial Account Handlers to both their new business and renewals teams. They seek driven and motivated professionals with previous commercial insurance experience to support the needs of a diverse and interesting group of clients.

The Account Handler will provide support to the Account Executive in managing the client portfolio, including setting up all appropriate actions required for contract renewal.

The Account Handler is the first point of contact for all external queries and issues and will need the skills and knowledge to meet client expectations.

About the role:

• Deliver high-quality and efficient service to clients.
• Work closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.
• Manage clients of various sizes, from smaller clients to large corporate risks.
• Ensure all documentation related to placing, amending, or renewing clients’ insurance programs is completed accurately and timely.
• Contribute to developing a professional company image focused on competence and customer satisfaction.

Key skills/experience required:

• Previous account handling experience within a commercial insurance environment and relevant technical knowledge.
• Good communication, decision-making, and problem-solving skills.
• Excellent relationship-building skills.
• Experience working with Acturis.
• Ability to work under pressure and process large amounts of information quickly.
• Influencing and negotiation skills.
• Willingness to pursue CII qualifications is supported but not essential.

Salary/Benefits:

• Salary up to £45,000
• Remote/home-based role
• Market-leading benefits package
• 31 days holiday plus bank holidays
• Opportunities for career development and progression

Reference: DH/86860

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Thank you for your interest in Cavendish Maine.