Commercial Account Handler - Remote

JR United Kingdom; Coventry; Remote; GBP 38,000 - 45,000; Full time

Job summary

A well-respected independent Commercial Broker is seeking home-based Commercial Account Handlers to support their teams. The ideal candidates will have previous experience in commercial insurance and strong communication skills to manage diverse client portfolios effectively. This role offers a salary up to £45,000 with market-leading benefits and opportunities for career growth.

Benefits

Market-leading benefits package

31 days holiday plus bank holidays

Opportunities for career development and progression

Qualifications

• Previous account handling experience in a commercial insurance environment.
• Strong communication, decision-making, and problem-solving skills.
• Ability to process large amounts of information quickly under pressure.

Responsibilities

• Support the Account Executive in managing the client portfolio.
• Deliver high-quality and efficient service to clients.
• Handle documentation related to insurance programs accurately.

Skills

Communication

Decision-making

Problem-solving

Relationship-building

Influencing

Negotiation

Education

CII qualifications (not essential)

Tools

Acturis

Job description

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Client:

Location:

Coventry, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

14

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

A highly regarded independent Commercial Broker is currently looking to add home-based (remote) Commercial Account Handlers to both their new business and renewals teams. They seek driven and motivated professionals with previous commercial insurance experience to support a diverse and interesting group of clients.

The Account Handler will support the Account Executive in managing the client portfolio, including all actions required for contract renewal.

The Account Handler is the first point of contact for external queries and issues and must meet client expectations effectively.

About the role:

• Deliver high-quality and efficient service to clients.
• Work closely with Account Executives to provide comprehensive insurance services, mainly to existing and some potential new customers.
• Handle clients of various sizes, from smaller to large corporate risks.
• Ensure all documentation related to placing, amending, or renewing insurance programs is completed accurately and timely.
• Contribute to developing a professional company image focused on competence and customer satisfaction.

Key skills/experience required:

• Previous account handling experience in a commercial insurance environment with relevant technical knowledge.
• Strong communication, decision-making, and problem-solving skills.
• Excellent relationship-building skills.
• Experience working with Acturis.
• Ability to work under pressure and process large amounts of information quickly.
• Influencing and negotiation skills.
• Willingness to pursue CII qualifications is supported but not essential.

Salary/Benefits:

• Salary up to £45,000
• Remote / home-based
• Market-leading benefits package
• 31 days holiday plus bank holidays
• Opportunities for career development and progression

Reference: DH/86860

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