Commercial Account Handler 12 month FTC

NFU Mutual; Stratford-upon-Avon; Hybrid; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Contributory pension up to 20%

25 days annual leave + bank holidays

Private medical insurance

Job summary

NFU Mutual is recruiting a Commercial Account Handler for a 12-month fixed-term contract in Stratford-upon-Avon. You’ll manage end-to-end new business submissions across a range of commercial insurance products, negotiating terms and securing appropriate premiums.

The role emphasizes governance, compliance and client-focused service in a hybrid working environment. The ideal candidate has experience in casualty, CAR and property, with knowledge of marine, freight and trade being a plus.

Qualifications

• Experience as an Account Handler in commercial insurance.
• Knowledge of casualty, CAR and property products.
• Understanding of risk assessment and negotiation to balance client and business needs.

Responsibilities

• Manage the full lifecycle of new business submissions across commercial insurance products.
• Onboard, assess terms and negotiate premiums with broker networks and insurers.
• Liaise with agents, suppliers and internal stakeholders to deliver tailored client service.
• Ensure governance and compliance standards are met in every case.

Skills

Casualty insurance

CAR (Contractor All Risk)

Property insurance

Marine / Freight / Trade

Risk assessment

Negotiation

Independent work

Job description

Commercial Account Handler 12 month FTCHandle the placement of large and complex commercial insurance risksWork closely with Agents, insurers and internal stakeholdersApply your underwriting or broking experience in a customer-focused roleAbout the roleThis is a fantastic opportunity to join our Corporate Sales Team as a Commercial Account Handler on a 12 months FTC. You’ll play a key role in managing new business submissions across a broad range of commercial insurance products, ensuring every client receives a service that’s professional, responsive and tailored to their needs.From onboarding to appropriating terms and negotiating premiums, you’ll take ownership of the full lifecycle of each case. Working closely with agents, suppliers and insurers, you’ll bring clarity and confidence to complex commercial risks. With a strong focus on governance and compliance, you’ll help us maintain the high standards our clients expect.You’ll be based in our hybrid working environment, typically spending two days a week in the office. It’s a role that offers variety, challenge and the chance to make a real impact.This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”. Further information can be found in the FCA Handbook.About youYou’re an experienced Account Handler with a solid understanding of commercial insurance products—particularly casualty, Contractor All Risk (CAR) and property. If you have knowledge of marine, freight and trade, even better! You know how to assess risk, negotiate effectively and deliver results that balance client needs with business goals.You’re confident working independently, but you also thrive in a team. You bring energy, attention to detail and a natural ability to prioritise. Whether you’re liaising with stakeholders or managing multiple submissions, you stay calm, focused and professional.You’re someone who values doing things properly. You understand the importance of compliance and governance, and you take pride in delivering work that’s accurate and well-considered. Above all, you’re motivated by helping clients find the right solutions—and you’re ready to bring that commitment to a team that shares your values.At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:Salary up to £42,000 dependent on experienceAnnual bonus (up to 10% of salary)Contributory pension scheme, up to 20%, including your 8% contribution25 days annual leave + bank holidays + buy/sell/save holiday trading schemeA Family Friendly policy that helps you balance your work and family responsibilitiesAccess to savings at High Street brands, travel and supermarkets£20 contribution to a monthly gym membership – subject to T&CsHealth and wellbeing plan - cashback for dentist, opticians, physio and moreAccess to voluntary benefits, including health assessments, private medical insurance and dental insuranceEmployee Volunteering - volunteer in the community for one day each yearUnlimited access to Refer a Friend £500 bonus schemeLife Assurance cover of 4 x salaryEmployee discounts of 15% on a range of NFU Mutual insurance policies.Salary sacrifice employee car scheme - subject to eligibilityWorking at NFU MutualWe’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.Stratford-upon-AvonTiddington RoadStratford-upon-AvonWarwickshireCV37 7BJVisit the Stratford-upon-Avon (Tiddington) officeVacancy managed bySimon Homer