Commercial Account Handler

GetRecruited UK Ltd; Newcastle upon Tyne; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Discretionary bonus

Pension contribution 5–10%

Life Assurance up to 4x salary

Group Income Protection 65%

25 days holiday + bank holidays

Fully funded professional quals

Job summary

GetRecruited UK Ltd in Newcastle is seeking a client-focused Commercial Account Handler to join our award-winning brokerage. You will manage a portfolio of commercial small business clients across the policy lifecycle in a fast-paced, collaborative environment, delivering outstanding service and strong relationships.

This hybrid role offers up to £40,000 salary, a supportive culture and opportunities for professional development.

Qualifications

• Insurance industry experience (broking or account handling) preferred.
• Experience obtaining quotes and placing business with insurers.
• Strong organisational skills with ability to manage multiple priorities.

Responsibilities

• Manage a portfolio of commercial small business clients focusing on retention, service and growth.
• Support clients through renewals, MTAs and day-to-day enquiries with a seamless experience.
• Prepare and negotiate quotations and renewal terms with insurers and underwriters.
• Handle policy documentation, invoicing and credit control accurately and efficiently.
• Liaise with insurers, underwriters, claims specialists and internal colleagues to deliver prompt solutions.
• Identify opportunities and contribute to the wider success of the team.

Skills

Client relationship

Time management

Attention to detail

Communication

Negotiation

Job description

Commercial Account Handler - Newcastle - Up to £40k

A highly regarded, award-winning brokerage with a genuinely unique culture is looking for a client-focused Account Handler to join its Newcastle team - and become a key part of a business that does things differently.

This is a role for someone who takes pride in looking after clients properly. You'll manage a portfolio of commercial small business clients across the full policy lifecycle, working in a collaborative and fast-paced environment where strong relationships and outstanding service are at the heart of everything.

Salary: Up to £40,000
Location: Newcastle
Working pattern: Hybrid post probation

What you'll be doing

• Managing a portfolio of commercial small business clients, focusing on retention, service and growth


• Supporting clients through renewals, MTAs and day-to-day enquiries with a seamless experience


• Preparing and negotiating quotations and renewal terms with insurers and underwriters


• Handling policy documentation, invoicing and credit control accurately and efficiently


• Liaising with insurers, underwriters, claims specialists and internal colleagues to deliver prompt solutions


• Identifying opportunities and contributing to the wider success of the team

What they're looking for

• Previous insurance experience - broking or account handling background preferred


• Experience obtaining quotes and placing business with insurers


• Strong organisational skills - comfortable managing multiple priorities simultaneously


• Excellent attention to detail, particularly around documentation and compliance


• A confident, professional communicator with clients and colleagues alike


• Good negotiating skills and the ability to build lasting relationships

Why join them?

• Recognised as one of the best large companies to work for in the UK


• A genuinely unique ethos and culture - one that goes well beyond the bottom line


• Discretionary annual bonus based on individual and company performance


• Employer pension contribution of 5% - rising to 10% after 5 years


• Life Assurance up to 4x salary and Group Income Protection up to 65% of salary


• 25 days holiday plus bank holidays - increasing with length of service


• Fully funded professional qualifications and financial incentives for development


• A supportive, inclusive environment where people genuinely thrive

We are an equal opportunities employer and we never charge candidates a fee for our services.