Commercial Account Handler

Get Recruited Ltd; Newcastle upon Tyne; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Discretionary annual bonus

Employer pension 5–10%

Life assurance

Group income protection

25 days holiday

Job summary

Get Recruited Ltd are recruiting a Commercial Account Handler in Newcastle to look after a portfolio of commercial small business clients across the policy lifecycle, delivering proactive service in a fast-paced, collaborative environment.

You'll handle renewals, quotations with insurers, invoicing and policy documentation, while building strong relationships and driving client retention.

Qualifications

• Experience in commercial insurance broking or account handling.
• Experience obtaining quotes and placing business with insurers.
• Strong organisational skills managing multiple priorities.
• Attention to detail and compliance.
• Confident communicator with clients and colleagues.
• Good negotiating skills and relationship-building.

Responsibilities

• Managing a portfolio of commercial small business clients, focusing on retention, service and growth.
• Supporting clients through renewals, MTAs and day-to-day enquiries with a seamless experience.
• Preparing and negotiating quotations and renewal terms with insurers and underwriters.
• Handling policy documentation, invoicing and credit control accurately and efficiently.
• Liaising with insurers, underwriters, claims specialists and internal colleagues to deliver prompt solutions.
• Identifying opportunities and contributing to the wider success of the team.

Skills

Client service

Relationship building

Quotations

Negotiation

Organisational skills

Attention to detail

Job description

Commercial Account Handler - Newcastle - Up to £40k

A highly regarded, award-winning brokerage with a genuinely unique culture is looking for a client-focused Account Handler to join its Newcastle team - and become a key part of a business that does things differently.

This is a role for someone who takes pride in looking after clients properly. You'll manage a portfolio of commercial small business clients across the full policy lifecycle, working in a collaborative and fast-paced environment where strong relationships and outstanding service are at the heart of everything.

Salary: Up to £40,000
Location: Newcastle
Working pattern: Hybrid post probation

What you'll be doing

• Managing a portfolio of commercial small business clients, focusing on retention, service and growth
• Supporting clients through renewals, MTAs and day-to-day enquiries with a seamless experience
• Preparing and negotiating quotations and renewal terms with insurers and underwriters
• Handling policy documentation, invoicing and credit control accurately and efficiently
• Liaising with insurers, underwriters, claims specialists and internal colleagues to deliver prompt solutions
• Identifying opportunities and contributing to the wider success of the team

What they're looking for

• Previous insurance experience - broking or account handling background preferred
• Experience obtaining quotes and placing business with insurers
• Strong organisational skills - comfortable managing multiple priorities simultaneously
• Excellent attention to detail, particularly around documentation and compliance
• A confident, professional communicator with clients and colleagues alike
• Good negotiating skills and the ability to build lasting relationships

Why join them?

• Recognised as one of the best large companies to work for in the UK
• A genuinely unique ethos and culture - one that goes well beyond the bottom line
• Discretionary annual bonus based on individual and company performance
• Employer pension contribution of 5% - rising to 10% after 5 years
• Life Assurance up to 4x salary and Group Income Protection up to 65% of salary
• 25 days holiday plus bank holidays - increasing with length of service
• Fully funded professional qualifications and financial incentives for development
• A supportive, inclusive environment where people genuinely thrive

Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.