Commercial Account Handler

JR United Kingdom; Nechells; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A highly regarded broker is seeking an experienced Commercial Account Handler to enhance their team in Birmingham. This hybrid role requires strong communication skills and commercial insurance expertise to serve a diverse client base effectively while supporting the Account Executive in managing renewals and client queries.

Benefits

Market-leading benefits package

Career development opportunities

Hybrid work arrangement

Qualifications

• Previous account handling experience in a commercial insurance environment.
• Excellent communication and problem-solving skills.
• Ability to work under pressure and fast information processing.

Responsibilities

• Deliver high-quality service to clients and manage diverse commercial accounts.
• Support the Account Executive in maintaining client portfolios.
• Ensure timely documentation for insurance renewals.

Skills

Communication

Decision-Making

Problem Solving

Relationship Building

Negotiation

Education

CII Qualification (or willingness to pursue)

Job description

Social network you want to login/join with:

Commercial Account Handler, Birmingham (Aston)

Client:

Location:

Birmingham (Aston), United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

A highly regarded national broker is currently looking to add an experienced Commercial Account Handler to their established team in Birmingham. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of Commercial clients.

The Account Handler will support the Account Executive in managing the client portfolio, including setting up all necessary actions for contract renewal.

The Account Handler is the first point of contact for external queries and issues, requiring skills and knowledge to meet client expectations.

This is a hybrid position with 2 days/week in the office.

About the role:

• Deliver high-quality and efficient service to clients.
• Work closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.
• Manage clients of various sizes, from smaller to large corporate risks.
• Ensure all documentation related to placing, amending, or renewing insurance programs is completed accurately and promptly.
• Contribute to maintaining a professional, competent, and customer-focused company image.

Key skills/experience required:

• Previous account handling experience within a commercial insurance environment and relevant technical knowledge.
• Good communication, decision-making, and problem-solving skills.
• Excellent relationship-building skills.
• Ability to work under pressure and process large amounts of information quickly.
• Influencing and negotiation skills.
• Willingness to pursue CII qualification is supported but not essential.

Salary/Benefits:

• Salary up to £40k
• Market-leading benefits package
• Hybrid work (2 days/week in the office)
• Opportunities for career development and progression

Reference: DH/94295

By responding to this advert, you consent to Cavendish Maine processing your personal data.

If successful, we will contact you within 48 hours to discuss the opportunity further.

If you do not hear from us within 3 working days, please assume your application was unsuccessful. We may keep your details on file for future opportunities unless you request otherwise.

Thank you for your interest in Cavendish Maine.