Commercial Account Handler

Howden; Market Harborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading insurance firm as a Commercial Account Handler, where you'll build strong relationships with clients and support the team in achieving objectives. This role offers growth opportunities and a supportive work culture focused on collaboration and career progression.

Benefits

22 days holiday plus bank holidays

Life Assurance up to 4x salary

Income protection for up to 5 years

Contributory pension scheme

Healthcare Cashplan

Discounts on gym memberships

Salary sacrifice schemes

Discounted insurance policies

High-street retailer discounts

Qualifications

• Strong attention to detail for quoting process.
• Ability to build and maintain relationships.

Responsibilities

• Build rapport with clients from sole traders to CEOs.
• Assist in achieving high renewal retention and compliance.

Skills

Attention to Detail

Relationship Building

Data Processing

Job description

Who are we?

Howden is a collective – a group of talented and passionate people around the world. We have pushed the boundaries of insurance and are united by a shared passion and no-limits mindset. Our strength lies in our ability to collaborate as a powerful international team of 18,000 employees across over 100 countries.

People join Howden for various reasons, but they stay for our culture, which sets us apart. Whether your priorities are work/life balance, career progression, sustainability, or volunteering, you'll find like-minded people driving change at Howden.

With a no-limits approach, we rise to any challenge. We aim to change the insurance narrative by doing right by our clients and using insurance as a tool to build resilience for individuals, businesses, and communities. Our initiatives include pro bono work, insuring COVID-19 vaccine development, and de-risking the carbon market.

We are seeking a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Over the past 14 years, our local Commercial team has grown rapidly to over 200 members across the UK. In this role, you will build rapport with new and existing clients, ranging from sole traders to MDs/CEOs of large organizations, working closely with the Branch Manager to achieve objectives.

About you:

• You will have strong attention to detail, reviewing client documentation to ensure accuracy and comprehensiveness for the quoting process.
• You must be able to build and maintain strong relationships with internal stakeholders, clients, and external contacts to meet expectations and compliance standards.
• You will assist the Commercial Account Executives in achieving high renewal retention, exceeding customer expectations, and meeting FCA requirements.
• You should be willing to learn, as each day will bring new challenges. This role offers an excellent opportunity to progress your career as a Commercial Account Handler and to further your professional qualifications.
• You have the ability to process data promptly and accurately on relevant systems to support high-quality client service, internal processes, and informed analysis.

Rewards:

We believe that great work and dedication should be rewarded. We offer:

• 22 days holiday (plus bank holidays), increasing with length of service
• Core benefits focused on health and financial protection, including:
• Life Assurance up to 4x salary
• Income protection for up to 5 years in case of illness or injury
• Contributory pension scheme with 4% employer and 5% employee contributions (rising to 5% & 5% in April 2025)
• Access to a Healthcare Cashplan with various health benefits
• Additional lifestyle and financial benefits, such as:
• Discounts on gym memberships across the UK
• Salary sacrifice schemes (Travel Insurance, Cycle to Work, Car leasing, Technology purchase)
• Discounted insurance policies through Howden
• High-street retailer discounts

What do we offer in return?

A career you define. We value diversity and seek individuals who share our values:

• Success comes from trying new things bravely
• We support each other through everyday moments and challenges
• We aim to make a positive difference at work and beyond

Reasonable adjustments

We are committed to providing accommodations to align with your needs, including flexible hours and hybrid working where possible. If you’re interested but unsure about fit, apply anyway. We will contact you to discuss any reasonable adjustments required.

*Note: Not all positions can accommodate flexible hours or locations. Contact your Recruitment Partner for more details.