Commercial Account Handler

Brown & Brown; Lutterworth; On-site; GBP 30,000 - 45,000; Full time

Job summary

Une entreprise en pleine expansion recherche un Commercial Account Handler pour son bureau de Lutterworth. Le poste, axé sur la gestion des comptes clients, impliquera la négociation de primes d'assurance et le traitement de la documentation. Le candidat idéal possède une solide connaissance des marchés d'assurance commerciaux et a une expérience dans le service client. Ce rôle offre des opportunités de développement professionnel dans un environnement d'équipe dynamique.

Benefits

Standard benefits package

Support for professional qualifications

Strong team environment

Qualifications

• Expérience récente en tant qu'Account Handler.
• Connaissances des produits d'assurance commerciale.
• Confiance dans la gestion des nouvelles demandes, renouvellements et ajustements.

Responsibilities

• Assister les clients avec les renouvellements et les ajustements.
• Construire des relations solides avec les clients et les assureurs.
• Veiller à l'exactitude de la documentation et des systèmes.

Skills

Customer service

Negotiation skills

Broking and market awareness

Tools

Acturis

Job description

Position: Commercial Account Handler
Location: Lutterworth
Package: Negotiable + Benefits + Bonus

Overview;

We are currently looking for a Commercial Account Handler to join the professional and expanding team at the Lutterworth office.

The position will require servicing of small to medium client accounts within the renewals lifecycle process, including renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation.

Recent experience of working as an Account Handler is required and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness.

This is a good long term opportunity that will suit an experienced Account Handler with good cross class commercial insurance knowledge that is looking for the next step or to take on wider responsibilities.

Day to day:

• Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products
• Working closely with the account executives on larger cases
• Building strong relationships with clients and insurers to maximise retention levels.
• Ensuring documentation and systems are accurate
• Working in a compliant and timely manner on all cases.
• Liaising with both internal and external stakeholders.

What's on offer:

• Negotiable starting salary with the standard benefits package (Holiday, Pension etc.) and a culture built around developing staff.
• Strong team environment within a business that are growing year on year and some excellent career prospects.
• Full support for professional qualifications.

Your experience:

• Knowledge of commercial insurance broking with exposure to insurance products such as Property, Liability, PI, D & O, Cyber and packaged solutions.
• Confident in handling new business enquiries, renewals and midterm adjustments for various insurance policies
• Strong understanding of commercial insurance markets, products, wordings and options
• Acturis insurance broking software knowledge is an advantage