Commercial Account Handler (East)

Heat Recruitment; Sleaford; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join a leading independent Insurance Broker as an Insurance Account Handler in Sleaford. This permanent, on-site role offers a competitive salary and excellent benefits, including career progression and support for industry qualifications. Ideal for passionate professionals seeking a rewarding career in insurance, focusing on customer service and relationship management.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

Pension scheme

Support for physical and mental wellbeing

Paid volunteering day

Recognition through Spotlight Awards

Qualifications

• Experience in the Insurance Industry is essential.
• Ability to deliver excellent customer service.
• Proactive with initiative and willingness to learn.

Responsibilities

• Support a designated client portfolio and act as the first point of contact.
• Assist with queries and build strong client relationships.
• Ensure customer satisfaction through effective service delivery.

Skills

Customer Service

Relationship Building

Proactivity

Teamwork

Education

CII or ACII qualifications

Job description

Location: Sleaford

Salary: £30,000 - £35,000

Type: Permanent

Workplace: On-Site

Ref: 88259

Job Description:

Are you experienced in the Insurance industry and seeking your next career move? We have an exciting opportunity for an Insurance Account Handler in Sleaford, working Monday to Friday with no weekends, a competitive salary, and a generous bonus structure. Join the UK’s largest independent Insurance Brokers and enjoy great benefits. We also offer flexible and hybrid working options.

Role Overview:

You will support a designated client portfolio, act as the first point of contact, build strong relationships, and assist with queries. This role suits those passionate about customer service and sales, with relationship-building being key to success.

Candidate Requirements:

• Experience in the Insurance Industry is essential.
• Ability to deliver excellent customer service daily.
• Proactive, initiative-taker, with entrepreneurial spirit.
• Willingness to learn, with opportunities for qualifications in the industry.
• Confidence in client interactions via phone and face-to-face.
• Team player with a positive attitude, adaptable, resilient.
• Honest and with integrity, essential in a regulated environment.

Benefits:

• 26 days holiday plus bank holidays
• Career progression opportunities within the Group
• Qualifications such as CII or ACII
• Pension scheme
• Support for physical and mental wellbeing
• Paid volunteering day
• Recognition through Spotlight Awards