Commercial Account Handler (Midlands)

Heat Recruitment; Coventry; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading insurance firm is seeking a highly skilled Commercial Account Handler for their Coventry office. The role involves managing a portfolio of commercial accounts, providing exceptional customer service, and negotiating terms with clients. Ideal candidates will have a background in commercial broking and strong communication skills to handle diverse client needs effectively.

Qualifications

• Experience in commercial broking required.
• Excellent communication and customer service skills are essential.
• Ability to work independently and in a team is important.

Responsibilities

• Handle a portfolio of commercial insurance accounts, including renewals and new business.
• Provide excellent customer service, answering queries and advising on coverage options.
• Negotiate premiums and policy terms with clients and insurers.

Skills

Communication

Customer Service

Negotiation

Education

Commercial Broking Experience

Job description

Location: Coventry

Salary: £28,000 - £32,000

Type: Permanent

Workplace: On-Site

Ref: 88312

Job Description:

We are seeking a highly skilled and experienced Commercial Account Handler to join our client. The successful candidate will preferably have a strong background in handling commercial insurance policies; however, our client will consider someone from a personal lines background too. The successful candidate will be able to work with a range of clients across various industries.

Key Responsibilities:

1. Handling a portfolio of commercial insurance accounts, including renewals, mid-term adjustments, and new business
2. Providing excellent customer service to clients, including answering queries and providing advice on coverage options
3. Negotiating premiums and policy terms with clients and insurers
4. Maintaining accurate and up-to-date records of client policies and interactions
5. Providing support to the sales team in the development of new business opportunities

Requirements:

1. Commercial Broking experience required
2. Excellent communication and customer service skills
3. Ability to work independently and as part of a team
4. Knowledge of industry regulations and compliance standards

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Created on 25/06/2025 by TN United Kingdom