Commercial Account Handler

Signatus Recruitment; Downpatrick; Hybrid; GBP 25,000 - 35,000; Full time

Job description

Commercial Account Handlers Hybrid - Remote - Belfast based Salary: £25,000-£35,000 or above DOE. Comprehensive benefits package including pension, health/medical coverage, and work-life balance. Your New Employer Join our client, a UK regional brokerage firm with multiple office locations across the province. We are seeking talented and experienced Commercial Account Handlers to support their next phase of growth. Currently, we have openings for 3 full-time and 1 part-time Commercial Account Handlers on permanent contracts. Working hours are 9 am-5 pm, with hybrid options available (3 days in the office, 2 from home). Full remote work is also possible. Part-time positions require 28 hours per week or 3-4 days, with negotiable flexible hours based on experience. Overview of the Role As a Commercial Account Handler, you will manage a portion of our commercial client book and drive new business in diverse SME and commercial insurance sectors. Although our headquarters are in Belfast, we have regional offices across the province, including Derry and Omagh. We offer the option for full-time employees to work remotely, with minimal office attendance required except for client meetings or monthly internal training sessions. Our flexible working structure, which remains in place post-COVID, has proven successful in staff retention, despite industry norms that typically demand full-time office attendance. Responsibilities and Qualifications Deliver exceptional customer care to new and existing clients, handling a workload independently or collaboratively within our team of handlers, brokers, and account executives. Experience of at least 2 years in commercial account handling is preferable, but we are open to candidates with backgrounds in personal lines, corporate, claims, underwriting, or other insurance-based roles. Our client is committed to training and developing individuals who possess a strong foundation in these areas. What We Offer We provide an attractive starting salary, comprehensive company benefits, including pension contribution and health/medical care, and the opportunity to work flexibly in a dynamic and collaborative environment, regardless of experience level. Key Responsibilities Your core duties include:

1. Negotiating with underwriters to secure the best price
2. Advising clients on risk management and mitigation strategies
3. Meeting deadlines for renewals and new business
4. Enhancing efficiency and streamlining workflows in your processes
5. Supporting junior staff by sharing expertise in negotiating skills, technical knowledge, and underwriting

Desired Skills and Experience To thrive in this role, you should ideally have:

• Minimum of 2 years' commercial insurance experience (other insurance experience will be considered)
• Exposure to a broking environment is advantageous
• Working knowledge of Open GI
• Professional qualification or progress toward Cert II or relevant certifications, with familiarity in insurance CRMs or sales databases

Application Process To apply, please click below. Contact details can be found on the Signatus website. All applications will be handled with the utmost confidentiality, and we will not share your information without prior consent. Please submit your application in English.