Commercial Account Handler - Remote

Cavendish Maine; Ashton-under-Lyne; Remote; GBP 35,000 - 45,000; Full time

Job summary

A leading independent Commercial Broker is seeking home-based Commercial Account Handlers to join their teams. The role involves supporting Account Executives and managing client portfolios, ensuring high-quality service and accurate documentation. Ideal candidates will have commercial insurance experience and strong communication skills.

Benefits

Market-leading benefits package

31 days holiday (+bank holidays)

Career development opportunities

Qualifications

• Must have previous account handling experience in commercial insurance.
• Relevant insurance technical knowledge is required.

Responsibilities

• Deliver high-quality service to clients.
• Support Account Executives with client portfolio management.
• Ensure accurate documentation for insurance programs.

Skills

Communication

Decision-Making

Problem-Solving

Relationship-Building

Negotiation

Tools

Acturis

Job description

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Full Job Description

A highly regarded independent Commercial Broker is currently looking to add home-based (remote) Commercial Account Handlers to both their new business and their Renewals teams. They seek driven and motivated professionals with previous commercial insurance experience to support the needs of a diverse and interesting group of clients.

The Account Handler will provide support to the Account Executive with the running of the client portfolio, including setting up all appropriate actions required for contract renewal.

The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations.

About the role:

1. To deliver high quality and efficient service to clients.
2. Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.
3. Customers will range in size and shape, from smaller clients up to large corporate risks.
4. Ensure all documentation associated with placing, amending, or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate.
5. Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction.
6. Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge.
7. Good communication, decision-making, and problem-solving skills.
8. Excellent relationship-building skills.
9. Previous experience working with Acturis.
10. The ability to work under pressure and assimilate large quantities of information quickly.
11. Influencing and negotiation skills.
12. An eagerness to progress with your CII qualifications would be supported but is not essential.

Salary/Benefits Information:

• Salary up to £45k
• Remote / home-based
• Market-leading benefits package
• 31 days holiday (+bank holidays)
• Excellent opportunity for career development and progression

Reference: DH/86860

By responding to this advert, you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful, we will contact you to discuss the opportunity in more detail within 48 hours of receiving your application.

Should you not hear from us within 3 working days, please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role, we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this, please call us to advise.

In the meantime, we thank you for your interest in Cavendish Maine.