Collection & Delivery Driver

The Methodist Church in Britain; Pease Pottage; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual leave 25–30 days + bank hols

Pension with employer contributions

Life assurance

Job summary

St Catherine's Hospice is seeking a Collection & Delivery Driver to support its charity shop retail operation across Surrey and West Sussex. You will collect donated goods, deliver between shops and warehouses, and liaise with the Superstore Manager to prioritise runs.

A full, clean driving licence is essential. Responsibilities include handling heavy items safely, delivering excellent customer service, and representing the hospice positively in all interactions with staff, volunteers, and

Qualifications

• General proficient level of literacy and numeracy

Responsibilities

• Collect donated goods across Surrey and West Sussex
• Distribute goods between shops and warehouses
• Prioritise collections and deliveries with the Superstore Manager
• Handle large and heavy items safely using manual handling techniques
• Represent the hospice positively at all times
• Provide high levels of customer service

Skills

Interpersonal skills

Customer service

Organisation

Manual handling

Literacy & numeracy

Vehicle maintenance basics

Education

Literacy & numeracy basics

Job description

Collection & Delivery Driver post in the Income Generation Team at St Catherine's Hospice, supporting its charity shop retail operation. The role moves donated goods across Surrey and West Sussex, collecting and distributing stock between the shops and warehouses. The driver works independently as well as within a team, prioritising runs with the Superstore Manager. A full, clean and current driving licence is required.

What the job involves

• Collect donated goods across Surrey and West Sussex
• Distribute goods efficiently between shops and warehouses
• Prioritise collections and deliveries with the Superstore Manager
• Handle large and heavy items safely using manual handling techniques
• Represent the hospice positively at all times
• Provide high levels of customer service

Qualifications

• General proficient level of literacy and numeracy

Registration & licences

• Full, clean and current driving licence

Experience

• Experience of driving a variety of vehicles
• Excellent customer service skills and experience

Skills & knowledge

• Strong interpersonal skills to communicate diplomatically with public, staff and volunteers
• Basic maintenance knowledge of transport vehicles
• Personal organisational skills
• Ability to manage heavy loads safely and follow manual handling techniques

Nice to have

• Customer service qualification or experience
• Advanced driving qualification or training
• Experience of goods deliveries
• Vehicle maintenance knowledge or experience
• Experience of route planning and organisation
• Knowledge of the hospice's community work and charity shops
• Awareness of statutory regulations including health and safety, trading standards and hygiene

What’s offered

• Annual leave starting at 25 days, rising to 30 with length of service, plus bank holidays
• Option to buy or sell annual leave days
• Day off for volunteering and for moving house
• Pension with up to 9% employer contributions, or NHS pension scheme
• Life assurance scheme
• Counselling offering
• Range of discounts
• Enhanced maternity and adoption pay