Collection Analyst

Catalent Pharma Solutions; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Credit Controller in a dynamic finance team at a leading global drug development company. In this pivotal role, you will drive cash collection efforts, ensuring timely payments while building strong relationships with customers and internal stakeholders. Your expertise in B2B collections and analytical skills will be essential in resolving disputes and enhancing cash flow. Join a company that values personal initiative and offers competitive benefits, including an annual bonus and pension. Make a meaningful impact in the healthcare industry by contributing to the delivery of life-saving products.

Benefits

Competitive Annual Salary

Annual Bonus

Pension

Qualifications

• Experience in B2B collections and credit control is essential.
• Strong communication and analytical skills are required.

Responsibilities

• Manage a portfolio of accounts and drive collections activities.
• Investigate and resolve customer disputes promptly.

Skills

B2B Collections

Communication Skills

Microsoft Office

Analytical Skills

Organizational Skills

Education

Experience in Accounts Receivable

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Catalent Pharma Solutions are seeking a Credit Controller to join our Collections team team based in Swindon.

Your role as a Credit Controller will see you perform a crucial role as part of a larger finance team.

The key objective of the Credit Controller is to drive cash collection and maximum cashflow to the business by ensuring that customers pay their outstanding debts in line with the payment terms agreed. They must ensure that all web billing invoices are uploaded to customer portals on the day of receipt, that customers are contacted to request payment of outstanding invoices (in line with the guidelines provided) and that queries are investigated promptly and followed up to conclusion.

The Role

• Responsible for managing a portfolio of accounts

• Driving collections activities to ensure timely payments from customers

• Review, investigate, and follow up on customer disputes to ensure these are resolved promptly

• Develop relationships with internal stakeholders to drive prompt resolutions to outstanding queries

• Ability to analyze and reconcile accounts

• Attend calls with internal stakeholders to discuss issues and agree resolutions

• Assist in the processing of web billing invoices, by uploading these to the various customer portals

• Adhoc projects as agreed by Manager

The Candidate

• Account Receivable experience (Desirable)

• Experience of dealing with B2B collections /Credit Control

• Excellent oral and written communication skills

• Proficient skills in Microsoft Office applications (Word, Excel, Outlook, Teams)

• Ability to have difficult conversations with tact and diplomacy

• Strong organizational and analytical skills

• Ability to multi-task and effectively to ensure deadlines at met

Position Benefits

• Competitive Annual Salary

• Annual Bonus

• Pension

We have been made aware of potential inaccurate job advertisements on third-party websites. Please consider Catalent’s Career Site as the trusted and accurate source of information for any jobs available with Catalent.

The internal Job title for this role is ; Accounts Receivable Collection Analyst

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [e-mail]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.