Colleague Wellbeing Coach: Hybrid Support & Training

Medical Law Services; Birmingham; Hybrid; GBP 40,000 - 54,000; Full time

Benefits offered by this job

35 hours per week

Bonus scheme

35 days holiday per year

Pension scheme with NI-efficientSalary

Life Assurance Policy

Medicash policy for health expenses

Company sick pay

Enhanced Maternity, Paternity and IVF

Job summary

Fletchers Group in the United Kingdom is seeking a Colleague Wellbeing Coach to support colleagues’ physical, mental and financial wellbeing with confidential coaching and signposting.

You will work with the People Team in a hybrid setup, delivering training, providing short-term wellbeing coaching, and promoting wellbeing initiatives to foster a supportive culture where colleagues feel valued and empowered.

Qualifications

• Significant experience delivering 1-1 wellbeing, mental health or coaching support.
• Experience managing a busy and emotionally complex caseload.
• Confidence delivering training, workshops or group sessions to managers and teams.
• Experience working with, advising or supporting employers, HR, managers and teams.
• Excellent listening, questioning and reflective skills.
• Excellent individual communication skills, both face-to-face and remotely.
• Organised, resilient and able to manage emotionally demanding conversations.
• Able to identify situations quickly that require additional support and guidance.
• A clear appreciation of the need for – and limits of – confidentiality.
• A proactive approach to problem-solving.

Responsibilities

• Delivering training to managers and teams.
• Provide confidential, short-term wellbeing coaching and pastoral support to colleagues experiencing personal, domestic or work-related challenges.
• Hold supportive 1:1 coaching conversations with colleagues, helping them clarify issues, explore options and access appropriate support.
• Signpost colleagues to relevant internal services and external organisations, in line with agreed wellbeing pathways.
• Support colleagues during key life events and transitions, such as: Return from maternity or extended leave, Bereavement, Health-related absences or recovery, Preparation for retirement or significant change.
• Support colleagues on long-term or short-term sickness absence from a wellbeing perspective, working closely with the Colleague Wellbeing Lead and HR colleagues where appropriate.
• Contribute to occupational health referrals by gathering relevant information and supporting colleagues through the process.
• Maintain accurate, confidential records in line with data protection and agreed boundaries.
• Escalate complex, high-risk or safeguarding concerns promptly to the Colleague Wellbeing Lead.
• Support the delivery of wellbeing activity and events where required, without owning campaign design or strategy.
• Act as a visible and approachable wellbeing contact for colleagues across the business.
• Be central to our people response in the event of any incidents which may have an impact on the wellbeing of our colleagues.
• Support the Responsible Business team with regular internal campaigns and events to promote good health and wellbeing.

Skills

Wellbeing coaching

Mental health support

Counselling skills

Training delivery

Stakeholder collaboration

Job description

Fletchers Group in the United Kingdom is seeking a Colleague Wellbeing Coach to support colleagues’ physical, mental and financial wellbeing with confidential coaching and signposting.

You will work with the People Team in a hybrid setup, delivering training, providing short-term wellbeing coaching, and promoting wellbeing initiatives to foster a supportive culture where colleagues feel valued and empowered.