Colleague Experience and Engagement Partner

Signature Senior Lifestyle Limited; Beaconsfield; Hybrid; GBP 50,000 - 75,000; Full time

Benefits offered by this job

Annual leave 30 days

Pension matching

Private medical insurance

Life Assurance

Refer-a-friend bonus

£1,000 cash bonus

Career development

Employee wellbeing programme

Cycle to work

Job summary

Signature Senior Lifestyle Limited is creating a brand-new role within our People Team to shape culture and leadership across homes and support functions. The Colleague Experience and Engagement Partner will translate our Vision and Values into practical experiences that teams can see and feel.

You will facilitate leadership workshops, coach Home Managers, run listening sessions, and develop career pathways while driving sustainable changes across the organisation.

Qualifications

• Experience in shaping culture and leadership development.
• Ability to coach individuals and groups in home-care environments.
• Track record of turning insights into practical change.

Responsibilities

• Translate Vision and Values into observable behaviours for colleagues.
• Review the full colleague journey from attraction to retention.
• Design and deliver a leadership development approach.
• Coach leaders one-to-one and in groups.
• Use evidence to understand culture and colleague experience.
• Support talent progression and retention initiatives.
• Drive positive change by turning ideas into plans and measures.

Skills

Coaching

Leadership development

Listening

Culture change

Stakeholder management

Job description

We are creating a brand-new role within our People Team.

The Colleague Experience and Engagement Partner will play a central role in bringing Signature’s new Vision and Values to life across our homes and support functions. You will translate our ambitions for culture, leadership and colleague experience into practical, everyday experiences that our teams can see and feel.

What you will do

At Signature, we believe exceptional care starts with exceptional people. We are known for beautiful homes, outstanding hospitality and high-quality care, but what really makes Signature special is the experience created by our teams every day.

As we continue to grow, open new homes and bring our new Vision and Values to life, we are looking for someone who is passionate about people, culture and leadership to help us create something truly remarkable.

This is not a traditional HR role. It is an opportunity to influence how people feel when they join Signature, how they experience work, how they develop as leaders, how they grow their careers and, ultimately, why they choose to stay.

One day you could be facilitating a leadership workshop. The next, you might be coaching a Home Manager, running a listening session with colleagues, reviewing the onboarding experience, developing new career pathways or helping a leadership team address a difficult cultural challenge.

This is a highly visible and hands-on role. You will spend meaningful time in our homes, working alongside leaders and colleagues to understand what helps teams thrive, where barriers exist and what needs to change.

You will not simply recommend the approach. You will design it, build it and deliver it.

Bringing Our Vision and Values to Life

You will help turn Signature’s new Vision and Values into clear, observable behaviours that colleagues at every level can understand, recognise and use.

Creating an Exceptional Colleague Experience

You will review the full colleague journey, from attraction and onboarding through to development, progression, recognition and retention.

You will build and deliver a leadership development approach for colleagues at every leadership level, from supervisor upwards.

Building Coaching and Listening Capability

You will be a practising coach who is comfortable delivering coaching directly, both one-to-one and in groups.

Using Insight to Drive Meaningful Action

You will help us understand our culture and colleague experience through evidence, not assumption.

Supporting Talent, Progression and Retention

You will help colleagues see a future for themselves at Signature.

Driving Positive Change

You will help turn good ideas into practical and sustainable change.

What Signature offer

• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension with matching contributions
• Private medical insurance and company sick pay
• Life Assurance Scheme
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

This role is not for someone who wants to sit in meetings all day. It is for someone who loves being with people.

Someone who is naturally curious, asks great questions and genuinely wants to understand why some teams thrive while others struggle. Someone intrigued by why people stay, why they leave and what makes them feel proud of the work they do.

You will probably be at your happiest facilitating workshops, coaching leaders, spending time in our homes and helping teams solve real challenges.

You will be warm, energetic, practical and approachable. You will have presence and be prepared to challenge positively, while assuming the best intentions in people.

You will know how to influence confidently without relying on hierarchy. You will be comfortable starting with a blank page, but disciplined enough to turn ideas into plans, measures and sustainable change.

Most importantly, you will care deeply about creating environments where people can do their best work, grow their careers and feel proud of what they achieve.

We are looking for someone who wants to put their bag down and build something worthwhile. Someone who is passionate about professionalising the care sector and improving the working lives of the people who provide exceptional care.

In three to five years, we want you to be able to look back with pride and say: “I helped build that.”

About Signature

If you are energised by helping people thrive, curious about what creates great workplace cultures and happiest spending time with teams in the real world rather than sitting behind a desk, we would love to hear from you.