Coffee Shop Supervisor

Northern Europe; Greater London; On-site; GBP 20,000 - 27,000; Full time

Benefits offered by this job

Free meal on duty

Free on-site parking

Employee Benefits app

Company pension contributions

Life assurance

Generous holiday entitlement

Training and development opportunities

Career progression opportunities

Job summary

Aramark UK is seeking a Coffee Shop Supervisor to manage a busy coffee shop in a college environment in Walthamstow, London. The role requires leadership of a small team, delivering excellent customer service and food quality while ensuring efficient operations.

You will oversee stock, ordering, tills, and safety standards, with a 35-hour week (Mon–Fri) term-time contract and equated pay. A supportive team and development opportunities are offered.

Qualifications

• Previous experience in a similar supervisory role (hospitality/food service)
• Excellent customer service and communication skills
• Ability to manage workloads and prioritise tasks
• Experience delegating and supporting team members
• Strong organisational skills
• Cash handling and till operation experience
• Ability to work confidently in a busy environment

Responsibilities

• Oversee the day-to-day operation of the coffee shop within a college environment
• Manage daily supplies, stock levels and ordering requirements
• Serve customers and maintain an outstanding customer experience
• Support management with smooth running of the operation
• Supervise and support team members during service
• Delegate tasks and ensure high standards are met
• Operate tills and handle cash and card transactions accurately
• Maintain cleanliness, food safety and presentation
• Build positive relationships with students, staff and visitors

Skills

Customer service

Communication

Time management

Cash handling

Till operation

Team supervision

Job description

At Aramark, we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. No matter what you're pursuing, we can help you reach your full potential. Every day presents a new challenge and opportunity to discover something new about yourself.

Job Description

Walthamstow, London, E17
35 hours per week, Monday to Friday
Term Time Only - 39 Working Weeks Per Year (Equated Pay)
£23,631 per annum

Aramark UK are currently recruiting for a Coffee Shop Supervisor to join our team in Walthamstow, London, E17. This is an exciting opportunity for an experienced hospitality professional to take ownership of a busy coffee shop within a college environment, leading by example and delivering an outstanding customer experience.

Job Description

As a Coffee Shop Supervisor, you will be responsible for the day-to-day operation of the coffee shop, ensuring excellent standards of customer service, food and beverage quality, and operational efficiency.

Key responsibilities include:

• Taking control of a busy coffee shop within a college environment
• Managing daily supplies, stock levels, and ordering requirements
• Serving customers and ensuring an excellent customer experience at all times
• Supporting management with the smooth running of the operation
• Supervising and supporting team members during service
• Delegating tasks and ensuring work is completed to a high standard
• Operating tills and handling cash and card transactions accurately
• Maintaining high standards of cleanliness, food safety, and presentation
• Monitoring stock rotation and minimising wasteBuilding positive relationships with students, staff, and visitors

What's in it for You?

• £23,631 per annum
• 35 hours per week, Monday to Friday
• Term-time-only contract
• 39 working weeks per year
• Equated pay spread across the year
• Free meal whilst on duty
• Free on-site parking
• Access to our Employee Benefits app: online GP, Employee Assistance Scheme, and hundreds of discounts (including supermarket savings and weekend treats)
• Company pension contributions
• Life assurance
• Generous holiday entitlement with the option to buy more
• Excellent training and development opportunities
• Fantastic career progression opportunities, as we LOVE to promote from within
• Be part of a supportive and professional team

Qualifications

What We're Looking For

• Previous experience in a similar supervisory role
• Excellent customer service and communication skills
• Ability to manage workloads effectively and prioritise tasks
• Experience delegating responsibilities and supporting team members
• Strong organisational skills
• Cash handling and till operation experience
• Ability to work confidently in a busy environment

Additional Information

• Enhanced DBS check required
• Must have the legal right to work in the UK

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including referencesand an enhanced DBS checkin line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.

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