Coffee Shop Associate — Fast-Paced, Customer-Focused

Boundary Outlet; Blackburn; On-site; GBP 12,000 - 15,000; Full time

Job summary

Boundary Outlet’s in-store coffee shop welcomes customers to enjoy great refreshments in a warm, friendly setting. You will help create a memorable experience by preparing drinks and light meals, greeting guests, and ensuring every visit feels special.

A welcoming atmosphere, fast-paced service, and a strong emphasis on cleanliness are core. Training is provided, and staff are encouraged to show initiative and teamwork.

Qualifications

• Prepare and serve hot and cold drinks, snacks, and light meals to a high standard.
• Handle payments at the till, ensuring accuracy and efficiency.
• Maintain cleanliness and hygiene across the coffee shop, including tables, counters, and equipment.
• Assist with restocking and organising supplies as needed.
• Provide excellent customer service by answering questions and accommodating requests.
• Previous experience in a coffee shop or hospitality setting is beneficial but not essential, as full training will be provided.

Responsibilities

• Prepare and serve drinks, snacks and light meals to a high standard.
• Take payments at the till with accuracy.
• Keep the shop clean and hygienic.
• Restock and organise supplies.
• Deliver friendly, helpful customer service.

Skills

Customer service

Communication

Teamwork

Attention to detail

Fast-paced

Tools

POS system

Job description

Boundary Outlet’s in-store coffee shop welcomes customers to enjoy great refreshments in a warm, friendly setting. You will help create a memorable experience by preparing drinks and light meals, greeting guests, and ensuring every visit feels special.

A welcoming atmosphere, fast-paced service, and a strong emphasis on cleanliness are core. Training is provided, and staff are encouraged to show initiative and teamwork.